Pricing

Unlock your knowledge with the Document360 AI connector

Centralize your company's intelligence by linking Swiftask to your Document360 knowledge base. Automate information retrieval, provide instant and accurate answers to your teams or customers, and keep your documentation up to date. Boost your operational productivity with zero complex coding.

🔌 Triggers
How to access the agent

Incoming email

agent-slug@swiftask.ai

Webhook

Trigger via API

Swiftask chat

Conversational interface

Widget / Chatbot

Embedded on your website

Attached LLMs

Gemini

Claude

Mistral

OpenAI

AI Agents

Connector Document360 · Secure OAuth 2.0

⚡ Actions
What the agent can do

Automated customer support

Answer support tickets with precise excerpts from Document360. Reduce average response time by 60%.

Employee onboarding

The agent guides new hires through internal procedures. Accelerate onboarding by 2 weeks.

Advanced semantic search

Find information by user intent rather than keywords. Eliminate failed searches.

Compliance assistance

Instantly verify internal policies stored in Document360. Reduce procedure-related errors.

Dynamic content updates

The agent adapts automatically to changes in your articles. Zero gap between doc and practice.

Instant technical support

Solve documented bugs in an instant. Offload technical support teams.

Multilingual support

Use your documentation to answer in any language. Expand your market effortlessly.

Gap analysis

Identify unanswered questions in your documentation. Improve your knowledge base quality.

3,000+ integrations available

Concrete results

500+

Companies using Swiftask

productivity increase

3000+

Integrations available

Fast integration: Deploy your Document360 agent

Deploy AI across your organization in a few simple steps

Create your Swiftask AI agent

Select the agent template tailored to your knowledge management needs within the Swiftask dashboard.

Link your Document360 workspace

Use your Document360 API key to establish a secure connection and grant read access to your articles.

Configure data sources

Specify which Document360 categories or folders your agent should index to answer queries.

Now is the right time to start

Turn your knowledge base into a performance engine. Start your 7 day trial.

Use cases: Automate your knowledge workflows

Leverage the full potential of your technical documentation by connecting Swiftask. Turn static articles into an interactive resource capable of solving complex problems in real-time.

Automated customer support

Answer support tickets with precise excerpts from Document360. Reduce average response time by 60%.

Employee onboarding

The agent guides new hires through internal procedures. Accelerate onboarding by 2 weeks.

Advanced semantic search

Find information by user intent rather than keywords. Eliminate failed searches.

Compliance assistance

Instantly verify internal policies stored in Document360. Reduce procedure-related errors.

Dynamic content updates

The agent adapts automatically to changes in your articles. Zero gap between doc and practice.

Instant technical support

Solve documented bugs in an instant. Offload technical support teams.

Multilingual support

Use your documentation to answer in any language. Expand your market effortlessly.

Gap analysis

Identify unanswered questions in your documentation. Improve your knowledge base quality.

Frequently Asked Questions

Is my Document360 data secure?+

Yes, Swiftask uses industry-standard encryption protocols and strictly respects your access rights defined in Document360.

Can the agent edit my articles?+

By default, the agent is read-only to ensure the integrity of your knowledge base.

What if information is outdated?+

The agent syncs in real-time with Document360, ensuring answers always reflect the most recent version.

What is the processing capacity?+

The solution is designed to scale, capable of indexing thousands of articles without performance drops.

Do I need technical skills?+

No, integration is performed via an intuitive interface with no programming required.

What is the impact on operational costs?+

Automation significantly reduces time spent by teams searching or writing repetitive answers.

Ready to automate your Document360 connector?

Turn your knowledge base into a performance engine. Start your 7 day trial.

Swiftask Platform

Web

Accessible from all your browsers

Chrome

Desktop

Native app for Mac & Windows

Windows

macOS

Mobile

Native iOS & Android apps

Play Store

App Store

▶

AI Agents

▶

Your workflows

Automate

No-code automation

Incoming email -> Agent replies

Form -> CRM updated

Schedule

Plan recurring tasks 24/7

Daily report at 9 AM

Weekly watch

Connect

Link your tools in a few clicks

Gmail + Slack + Canvas

+3000 integrations