Pricing

Optimize your support with the LiveChat AI connector

Revolutionize your visitor experience by connecting your Swiftask AI agent to LiveChat. Automate ticket management, qualify prospects in real-time, and free up your team's schedule. A seamless integration for immediate customer satisfaction.

🔌 Triggers
How to access the agent

Incoming email

agent-slug@swiftask.ai

Webhook

Trigger via API

Swiftask chat

Conversational interface

Widget / Chatbot

Embedded on your website

Attached LLMs

Gemini

Claude

Mistral

OpenAI

AI Agents

Connector LiveChat · Secure OAuth 2.0

⚡ Actions
What the agent can do

Instant 24/7 responses

Your agent handles frequent customer queries without delay, even outside business hours. 70% reduction in initial response time.

Automated lead qualification

The AI asks key questions to qualify prospects directly in LiveChat before handing off to agents. Increased lead conversion rate.

Guided technical support

Direct access to your knowledge base to solve complex technical issues step-by-step. Fewer escalated support tickets.

Native multilingual support

Answer customers in their own language without any extra effort from your team. Easier international market expansion.

Automated appointment booking

The AI checks your availability and books slots directly within the chat interface. Simplified scheduling with no human input.

Conversation summarization

Automatically generate structured summaries after every exchange for your CRM. Save 5 minutes per processed ticket.

Dynamic document search

The AI combs through internal documents to extract the exact information requested by the client. Higher reliability of provided answers.

Sentiment analysis

Detect unhappy clients and prioritize their transfer to a human agent. Proactive improvement of CSAT scores.

3,000+ integrations available

Concrete results

500+

Companies using Swiftask

productivity increase

3000+

Integrations available

Streamlined setup : Deploy your LiveChat agent

Deploy AI across your organization in a few simple steps

Configure your Swiftask AI agent

Set up your agent's knowledge base and instructions within the Swiftask dashboard.

Enable the LiveChat connector

Select LiveChat in the integrations menu and link your account via secure authentication.

Deploy to your channels

Switch on automation mode to start answering incoming chats instantly.

Now is the right time to start

Optimize your customer service today. Start your 7-day trial.

Use cases : Smart chat automation

Maximize every customer interaction with an AI that understands context and delivers precise answers immediately.

Instant 24/7 responses

Your agent handles frequent customer queries without delay, even outside business hours. 70% reduction in initial response time.

Automated lead qualification

The AI asks key questions to qualify prospects directly in LiveChat before handing off to agents. Increased lead conversion rate.

Guided technical support

Direct access to your knowledge base to solve complex technical issues step-by-step. Fewer escalated support tickets.

Native multilingual support

Answer customers in their own language without any extra effort from your team. Easier international market expansion.

Automated appointment booking

The AI checks your availability and books slots directly within the chat interface. Simplified scheduling with no human input.

Conversation summarization

Automatically generate structured summaries after every exchange for your CRM. Save 5 minutes per processed ticket.

Dynamic document search

The AI combs through internal documents to extract the exact information requested by the client. Higher reliability of provided answers.

Sentiment analysis

Detect unhappy clients and prioritize their transfer to a human agent. Proactive improvement of CSAT scores.

Frequently Asked Questions

Is my LiveChat data secure?+

Swiftask uses end-to-end encryption and complies with GDPR standards to process your chat data.

Can I maintain human control?+

Absolutely. You can configure hand-off thresholds so a human agent can take over at any time.

How do I handle AI errors?+

The AI is trained on your source documents. You can refine its instructions to ensure maximum accuracy.

Is the integration scalable?+

Yes, the connector handles hundreds of simultaneous conversations without performance loss.

Is it difficult to integrate?+

No coding skills are required. Integration is done in just a few clicks via our intuitive interface.

What is the impact on costs?+

Automation drastically reduces operational costs related to customer support by avoiding massive hiring.

Ready to automate your LiveChat connector?

Optimize your customer service today. Start your 7-day trial.

Swiftask Platform

Web

Accessible from all your browsers

Chrome

Desktop

Native app for Mac & Windows

Windows

macOS

Mobile

Native iOS & Android apps

Play Store

App Store

▶

AI Agents

▶

Your workflows

Automate

No-code automation

Incoming email -> Agent replies

Form -> CRM updated

Schedule

Plan recurring tasks 24/7

Daily report at 9 AM

Weekly watch

Connect

Link your tools in a few clicks

Gmail + Slack + Canvas

+3000 integrations