Pricing

Optimize your support with the Gorgias AI connector

Transform ticket management by automating repetitive requests. Swiftask natively connects to Gorgias to provide instant, accurate responses to your customers. Reduce average response time while maintaining a personalized, consistent experience across all your communication channels.

🔌 Triggers
How to access the agent

Incoming email

agent-slug@swiftask.ai

Webhook

Trigger via API

Swiftask chat

Conversational interface

Widget / Chatbot

Embedded on your website

Attached LLMs

Gemini

Claude

Mistral

OpenAI

AI Agents

Connector Gorgias · Secure OAuth 2.0

⚡ Actions
What the agent can do

Instant responses

Resolve customer FAQs automatically without human intervention. 40% reduction in processing time.

Smart categorization

Classify tickets by intent and priority upon receipt. 3x faster ticket sorting.

Multilingual support

Reply to customers in their native language in real-time. Simplified international expansion.

Order tracking

Retrieve delivery statuses directly inside Gorgias. Fewer 'where is my order' tickets.

Urgency detection

Identify unhappy customers for priority escalation. Improved CSAT scores.

Returns management

Automate return procedures based on your business rules. Fluid and fast return processes.

Sentiment analysis

Analyze customer mood to adjust your strategy. Better customer insights.

Auto-resolution

Close resolved tickets without manual action. Massive productivity gains.

3,000+ integrations available

Concrete results

500+

Companies using Swiftask

productivity increase

3000+

Integrations available

Fast Setup : Guide for Gorgias

Deploy AI across your organization in a few simple steps

Initialize your Swiftask AI agent

Select your AI agent model and define its tone and customer service guidelines.

Enable the Gorgias connector

Authenticate your Gorgias account within Swiftask via API for secure ticket read/write access.

Deploy automation

Configure triggers so the AI can analyze, categorize, and automatically reply to incoming queries.

Now is the right time to start

Ready to transform your support? Start your 7-day trial with Swiftask.

Use Cases : Automate your Helpdesk via AI

Leverage the full potential of your helpdesk by delegating time-consuming tasks to Swiftask for maximum operational efficiency.

Instant responses

Resolve customer FAQs automatically without human intervention. 40% reduction in processing time.

Smart categorization

Classify tickets by intent and priority upon receipt. 3x faster ticket sorting.

Multilingual support

Reply to customers in their native language in real-time. Simplified international expansion.

Order tracking

Retrieve delivery statuses directly inside Gorgias. Fewer 'where is my order' tickets.

Urgency detection

Identify unhappy customers for priority escalation. Improved CSAT scores.

Returns management

Automate return procedures based on your business rules. Fluid and fast return processes.

Sentiment analysis

Analyze customer mood to adjust your strategy. Better customer insights.

Auto-resolution

Close resolved tickets without manual action. Massive productivity gains.

Frequently Asked Questions

Is my Gorgias data secure?+

Absolutely. Swiftask uses industry-standard encryption protocols for all interactions with Gorgias.

Can I keep control over responses?+

Yes, you can set the AI to 'suggestion' mode to manually validate each response before sending.

How to handle AI errors?+

The AI is trained on your internal documents to minimize errors. An automatic escalation system transfers complex cases to human agents.

Is the integration scalable?+

Entirely. Swiftask handles high ticket volumes without slowdowns, perfect for peak activity periods.

Do I need coding skills?+

None at all. The integration is performed via an intuitive interface without technical development.

What is the cost impact?+

Automation drastically reduces the cost per ticket by allowing your agents to focus on high-value tasks.

Ready to automate your Gorgias connector?

Ready to transform your support? Start your 7-day trial with Swiftask.

Swiftask Platform

Web

Accessible from all your browsers

Chrome

Desktop

Native app for Mac & Windows

Windows

macOS

Mobile

Native iOS & Android apps

Play Store

App Store

▶

AI Agents

▶

Your workflows

Automate

No-code automation

Incoming email -> Agent replies

Form -> CRM updated

Schedule

Plan recurring tasks 24/7

Daily report at 9 AM

Weekly watch

Connect

Link your tools in a few clicks

Gmail + Slack + Canvas

+3000 integrations