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Automatically collect dispute evidence with Chargeblast and your AI agents

Swiftask connects your AI agents to Chargeblast to automate the retrieval of transaction evidence. Save time and improve your win rates.

Result:

Drastically reduce manual processing time and maximize your chances of winning bank disputes.

Manual dispute management drains your operations team

Handling a Chargeblast dispute requires gathering scattered evidence: invoices, login logs, delivery history, email exchanges. This manual search is costly, slow, and prone to human error, putting your revenue at risk.

Main negative impacts:

  • Critical response delays: Slowness in collecting evidence often results in incomplete files, reducing your chances of winning against the bank.
  • High operational costs: Your support teams spend hours navigating between different tools to prove the validity of a transaction.
  • Risk of revenue loss: Missing or poorly formatted evidence is the primary cause for dispute rejections by financial institutions.

Swiftask deploys a dedicated AI agent that monitors your Chargeblast disputes, extracts necessary data from your databases, and automatically compiles a complete defense dossier.

BEFORE / AFTER

What changes with Swiftask

Traditional dispute management

Receive a dispute notification. Manually search the CRM, export the invoice, take screenshots of logs, draft the summary. Too late, the deadline has passed or the file is incomplete.

Automation with Swiftask

The dispute is detected via Chargeblast. The AI agent immediately identifies the transaction, aggregates all associated evidence, and prepares the defense file ready for submission.

Automate your defense in 4 simple steps

STEP 1 : Configure your dispute agent

Create an AI agent in Swiftask and define the types of evidence to collect for your transactions.

STEP 2 : Connect your Chargeblast instance

Link your Chargeblast account to allow the agent to receive dispute alerts in real time.

STEP 3 : Define data sources

Connect your tools (CRM, database, support tools) so the AI can extract the necessary evidence.

STEP 4 : Automate submission

Validate the dossiers generated by the AI and automate their submission to Chargeblast for fast resolution.

Advanced features for your disputes

The agent analyzes each dispute to determine the most compelling evidence: proof of delivery, communication history, or T&C acceptance.

  • Target connector: The agent performs the right actions in chargeblast based on event context.
  • Automated actions: Automatic extraction of transaction data. Formatting evidence according to banking standards. 24/7 monitoring of new disputes. Proactive alerts for critical deadlines.
  • Native governance: All collection actions are logged in an audit trail to ensure the transparency of your defense process.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-chargeblast@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Why automate with Swiftask

1. Optimized win rate

Complete and structured dossiers significantly increase your chances of victory.

2. Massive time savings

Eliminate repetitive research and document compilation tasks.

3. Increased reactivity

Respond to disputes minutes after receipt, avoiding deadline penalties.

4. Standardized evidence

Every defense dossier meets the strict requirements of banks.

5. Limitless scalability

Handle hundreds of disputes simultaneously without hiring additional staff.

Data security and compliance

Swiftask applies enterprise-grade security standards for your chargeblast automations.

  • Data encryption: All transaction evidence is processed via encrypted connections.
  • GDPR compliance: Swiftask ensures secure processing of customer data contained in your evidence.
  • Restricted access: Precisely control who can view or modify dispute files in Swiftask.
  • Banking compliance: Our collection processes are designed to meet the requirements of major card networks.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Dispute management performance

MetricBeforeAfter
Preparation time45-60 minutes per disputeUnder 2 minutes (validation)
Complete dossier rate65%99%
Average response time24h+Immediate
Processing costHigh (labor)Reduced by 80%

Take action with chargeblast

Drastically reduce manual processing time and maximize your chances of winning bank disputes.

Automate your Chargeblast evidence submission

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