Automatically collect dispute evidence with Chargeblast and your AI agents
Swiftask connects your AI agents to Chargeblast to automate the retrieval of transaction evidence. Save time and improve your win rates.
Result:
Drastically reduce manual processing time and maximize your chances of winning bank disputes.
AI Agents
chargeblast
Connector chargeblast · Secure OAuth 2.0
Manual dispute management drains your operations team
Handling a Chargeblast dispute requires gathering scattered evidence: invoices, login logs, delivery history, email exchanges. This manual search is costly, slow, and prone to human error, putting your revenue at risk.
Main negative impacts:
Critical response delays
Slowness in collecting evidence often results in incomplete files, reducing your chances of winning against the bank.
High operational costs
Your support teams spend hours navigating between different tools to prove the validity of a transaction.
Risk of revenue loss
Missing or poorly formatted evidence is the primary cause for dispute rejections by financial institutions.
Swiftask deploys a dedicated AI agent that monitors your Chargeblast disputes, extracts necessary data from your databases, and automatically compiles a complete defense dossier.
BEFORE / AFTER
What changes with Swiftask
Traditional dispute management
Receive a dispute notification. Manually search the CRM, export the invoice, take screenshots of logs, draft the summary. Too late, the deadline has passed or the file is incomplete.
Automation with Swiftask
The dispute is detected via Chargeblast. The AI agent immediately identifies the transaction, aggregates all associated evidence, and prepares the defense file ready for submission.
Automate your defense in 4 simple steps
1
STEP 1 : Configure your dispute agent
Create an AI agent in Swiftask and define the types of evidence to collect for your transactions.
2
STEP 2 : Connect your Chargeblast instance
Link your Chargeblast account to allow the agent to receive dispute alerts in real time.
3
STEP 3 : Define data sources
Connect your tools (CRM, database, support tools) so the AI can extract the necessary evidence.
4
STEP 4 : Automate submission
Validate the dossiers generated by the AI and automate their submission to Chargeblast for fast resolution.
Advanced features for your disputes
The agent analyzes each dispute to determine the most compelling evidence: proof of delivery, communication history, or T&C acceptance.
- Target connector: The agent performs the right actions in chargeblast based on event context.
- Automated actions: Automatic extraction of transaction data. Formatting evidence according to banking standards. 24/7 monitoring of new disputes. Proactive alerts for critical deadlines.
- Native governance: All collection actions are logged in an audit trail to ensure the transparency of your defense process.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-chargeblast@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why automate with Swiftask
Optimized win rate
Complete and structured dossiers significantly increase your chances of victory.
Massive time savings
Eliminate repetitive research and document compilation tasks.
Increased reactivity
Respond to disputes minutes after receipt, avoiding deadline penalties.
Standardized evidence
Every defense dossier meets the strict requirements of banks.
Limitless scalability
Handle hundreds of disputes simultaneously without hiring additional staff.
Data security and compliance
Swiftask applies enterprise-grade security standards for your chargeblast automations.
- Data encryption: All transaction evidence is processed via encrypted connections.
- GDPR compliance: Swiftask ensures secure processing of customer data contained in your evidence.
- Restricted access: Precisely control who can view or modify dispute files in Swiftask.
- Banking compliance: Our collection processes are designed to meet the requirements of major card networks.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Dispute management performance
| Metric | Before | After |
|---|---|---|
| Preparation time | 45-60 minutes per dispute | Under 2 minutes (validation) |
| Complete dossier rate | 65% | 99% |
| Average response time | 24h+ | Immediate |
| Processing cost | High (labor) | Reduced by 80% |
Take action with chargeblast
Drastically reduce manual processing time and maximize your chances of winning bank disputes.