Automate your Chargeblast evidence submission
Swiftask connects your data to Chargeblast. Your AI agents identify, compile, and submit the necessary evidence instantly.
Result:
Maximize your win rate while eliminating tedious manual administrative work.
AI Agents
chargeblast
Connector chargeblast · Secure OAuth 2.0
Manual dispute management is draining your resources
Responding to chargebacks requires gathering evidence scattered across your stack (CRM, databases, delivery logs). This manual process is slow, error-prone, and often too late to be effective.
Main negative impacts:
High loss rate due to delays
Every minute spent searching for evidence hurts your win rate. Banks require fast, structured responses.
Operational burden
Your support teams spend hours copying and pasting data instead of solving complex customer issues.
Incomplete data sets
The pressure of high dispute volumes often leads to missing crucial evidence, resulting in unfair chargeback losses.
Swiftask automates the link between your data sources and Chargeblast. The AI agent detects the dispute, extracts relevant evidence, and submits it in the required format without human intervention.
BEFORE / AFTER
What changes with Swiftask
Traditional management
A dispute alert arrives. An agent must open the CRM, find the customer, extract proofs, format them, and log into Chargeblast to upload. If volume is high, disputes expire before being processed.
Management with Swiftask
As soon as a dispute is detected, Swiftask triggers a workflow. The AI agent automatically aggregates evidence from your tools, builds the defense case, and transmits it via the Chargeblast API in seconds.
4 steps to automate your Chargeblast responses
1
STEP 1 : Connect your data sources
Give Swiftask access to the tools containing your evidence (Stripe, CRM, delivery logs, emails).
2
STEP 2 : Configure the Chargeblast agent
Define the rules for selecting evidence for each dispute type in the no-code interface.
3
STEP 3 : Automatic triggering
The agent monitors your Chargeblast alerts and initiates submission as soon as a new case appears.
4
STEP 4 : Supervision and reporting
Track successful submissions from your Swiftask dashboard. Maintain full control over complex disputes.
AI automation capabilities
The AI analyzes the dispute reason to select only relevant evidence (delivery proof, signed contract, communication history).
- Target connector: The agent performs the right actions in chargeblast based on event context.
- Automated actions: Automatic data extraction. Formatting according to banking requirements. Direct submission via Chargeblast API. Real-time follow-up notifications.
- Native governance: Swiftask ensures consistent and fast submission, statistically improving your chargeback win rate.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-chargeblast@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why automate with Swiftask?
Increased win rate
Fast and comprehensive submission is the key to convincing issuing banks.
Reduced processing time
Go from 30 minutes per dispute to just a few seconds of verification.
Full scalability
Handle dispute spikes without increasing your support headcount.
Guaranteed compliance
Submitted evidence strictly adheres to Chargeblast requirements.
Focus on value
Free up your teams for tasks that truly require human intelligence.
Security and reliability
Swiftask applies enterprise-grade security standards for your chargeblast automations.
- End-to-end encryption: Your sensitive evidence and data are protected throughout the entire transfer process.
- Secure Chargeblast API: Authenticated connection to ensure the integrity of your submissions.
- Action logging: Full history of every submitted piece of evidence for internal audit needs.
- Granular access control: Manage exactly who on your team can oversee the automations.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your performance
| Metric | Before | After |
|---|---|---|
| Response time | Several hours | Under 2 minutes |
| Submission rate | Variable (frequent misses) | 100% of disputes covered |
| Operational cost | High (manual) | Reduced by 80% |
| Win rate | Industry average | Optimized through precision |
Take action with chargeblast
Maximize your win rate while eliminating tedious manual administrative work.