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From alert to automated resolution with Swiftask and Alerty

Swiftask turns your Alerty alerts into immediate actions. Your AI agents analyze the incident and trigger the appropriate remediation, instantly.

Result:

Drastically reduce your MTTR and free your technical teams from repetitive resolution tasks.

Your teams are overwhelmed by manual alerts

Incident management is often synonymous with operational fatigue. Receiving an Alerty alert is no longer enough: you need to diagnose, decide, and act. This manual process unnecessarily increases MTTR.

Main negative impacts:

  • Slow response time: Human intervention is the primary bottleneck in resolving simple, repetitive incidents.
  • On-call fatigue: Teams are woken up to resolve issues that could be handled by scripts or AI agents.
  • Risk of human error: Under pressure during a major incident, input or procedure errors are common.

Swiftask integrates with Alerty to automate remediation. As soon as an alert is raised, the AI agent assesses the situation and executes the predefined corrective actions.

BEFORE / AFTER

What changes with Swiftask

Without Swiftask

An Alerty alert arrives. An engineer is notified, logs in, analyzes the problem, manually runs a command to restart the service. The delay is significant, especially outside business hours.

With Swiftask + Alerty

The Alerty alert is received by Swiftask. The AI agent identifies the problem, checks logs, executes the automatic restart procedure, and confirms resolution in your ticketing tool.

Setting up your self-remediation workflow

STEP 1 : Configure the Swiftask agent

Define resolution procedures for critical alerts identified in Alerty.

STEP 2 : Connect the Alerty webhook

Link Alerty alerts to your Swiftask agent via a secure integration.

STEP 3 : Define remediation actions

Configure the actions the agent can perform (restart, cleanup, scaling, etc.).

STEP 4 : Test and deploy

Validate the workflow in simulation mode before switching to automatic execution.

Self-remediation capabilities

Analysis of alert context, log correlation, and criticality assessment before action.

  • Target connector: The agent performs the right actions in alerty based on event context.
  • Automated actions: Service restarts, CLI script execution, configuration updates, post-remediation notification.
  • Native governance: Complete traceability of every remediation action performed by the agent.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-alerty@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Why choose Swiftask for your remediation

1. Optimized MTTR

Resolution begins as soon as the alert is received, 24/7.

2. Reduced on-call burden

Reduction in the number of incidents requiring human intervention.

3. Standardization

Every incident is handled according to a validated and reproducible procedure.

4. Enhanced security

Actions are executed with controlled and logged privileges.

5. Scalability

Add new remediation rules as your infrastructure grows.

Security and compliance

Swiftask applies enterprise-grade security standards for your alerty automations.

  • Secure authentication: Encrypted connections between Alerty and Swiftask.
  • Full audit trail: Detailed history of all remediation actions.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your operations

MetricBeforeAfter
Mean Time To Resolution (MTTR)30+ minutesUnder 1 minute
Manual incident volumeHighReduced by 80%

Take action with alerty

Drastically reduce your MTTR and free your technical teams from repetitive resolution tasks.

Generate post-incident reports automatically from Alerty

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