Generate post-incident reports automatically from Alerty
Swiftask integrates with Alerty to instantly transform your technical data into structured, actionable reports, with no manual writing required.
Result:
Reduce post-incident documentation time by 80% and speed up the sharing of lessons learned.
AI Agents
alerty
Connector alerty · Secure OAuth 2.0
Manual post-incident reporting slows down your improvement
After an incident, technical teams are often exhausted. Writing a comprehensive report is a time-consuming task that is frequently delayed or forgotten. Technical details are lost, analyses are incomplete, and opportunities for continuous improvement disappear.
Main negative impacts:
Loss of critical knowledge
Without rapid and accurate documentation, details on the root cause and corrective measures fade over time.
Excessive communication delays
Manual writing delays information sharing with stakeholders, hurting transparency and trust.
Inconsistent reporting
Without standardization, each incident is documented differently, making global analysis and trend tracking nearly impossible.
Swiftask automates data collection from Alerty to generate complete and consistent post-incident reports immediately after the incident is resolved.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
Engineers must manually extract logs from Alerty, compile events, write a timeline, and analyze the root cause. This takes hours or even days, and reports are often incomplete.
With Swiftask + Alerty
As soon as Alerty marks an incident as resolved, Swiftask automatically compiles the data, writes the report, identifies key takeaways, and sends it to the relevant teams for validation.
How to automate your reports with Swiftask in 4 steps
1
STEP 1 : Configure the Alerty source
Connect your Alerty instance to Swiftask to enable automated incident data retrieval.
2
STEP 2 : Define the report template
Create a structured report model (timeline, causes, actions, recommendations) that the AI will automatically populate.
3
STEP 3 : Configure triggers
Define generation criteria: for example, the change to 'resolved' status in Alerty instantly triggers the workflow.
4
STEP 4 : Validate and share
The report is generated and ready for a quick review. Once validated, it is automatically shared via email or messaging.
Key AI features for your reports
The AI analyzes logs, incident-related chat messages, and Alerty data to extract relevant information.
- Target connector: The agent performs the right actions in alerty based on event context.
- Automated actions: Automatic event timeline. Executive summary for management. Suggested root cause analysis. Extraction of corrective actions. Automatic PDF or Markdown formatting.
- Native governance: You keep full control: the AI provides a draft that you can edit before final publication.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-alerty@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Concrete benefits for your IT teams
Massive time savings
Eliminate hours of manual writing to focus on resolving other issues.
Accelerated continuous improvement
Instantly available reports allow for faster implementation of fixes.
Standardization and quality
Every report follows the same professional standard, ensuring consistency throughout your service lifecycle.
Transparent communication
Keep all stakeholders informed in real-time with clear and accurate reports.
Simplified compliance
Build a comprehensive documentation base for your security and compliance audits without extra effort.
Security and privacy
Swiftask applies enterprise-grade security standards for your alerty automations.
- Encrypted data: All data transit between Alerty and Swiftask is end-to-end encrypted.
- Granular control: You choose precisely which incident data is accessible by the AI.
- GDPR compliance: Swiftask adheres to the strictest data protection standards for businesses.
- Access management: SSO integration for secure management of access rights within your organization.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Measurable results
| Metric | Before | After |
|---|---|---|
| Writing time | 2 to 5 hours | Under 5 minutes (review) |
| Diffusion delay | Several days | Immediate |
| Completion rate | Variable | 100% of incidents documented |
Take action with alerty
Reduce post-incident documentation time by 80% and speed up the sharing of lessons learned.