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Boost conversions with automated SMS cart recovery

Swiftask connects your AI agents to AvoSMS to recover abandoned carts. Send personalized messages at the perfect moment, without manual effort.

Resultat:

Increase your cart recovery rate and build customer loyalty with a responsive, data-driven approach.

The cost of abandoned shopping carts

An abandoned cart is a missed sale. Without a fast, personalized recovery system, you lose customers without a fight. Emails often end up in spam, while SMS remains the most effective channel to grab attention.

Les principaux impacts négatifs :

  • Revenue loss: Every unrecovered cart is a direct loss of revenue and a diminished return on your ad spend.
  • Low open rates: Email recovery messages are often ignored or buried in cluttered inboxes, unlike SMS.
  • Lack of personalization: Generic follow-ups fail to build a connection and rarely incentivize immediate checkout.

Swiftask automates your recovery via AvoSMS. As soon as a cart is abandoned, your AI agent analyzes the context and sends a personalized SMS with a tailored offer to encourage the customer to complete the purchase.

AVANT / APRÈS

Ce qui change avec Swiftask

Without Swiftask

A customer adds items and leaves. You send an automated email 24 hours later. The customer ignores it. The sale is lost forever. No follow-up is done to understand why.

With Swiftask + AvoSMS

The customer abandons their cart. Swiftask detects the event immediately. Your AI agent generates a personalized message, potentially including a discount, and sends it via AvoSMS. The customer receives it, clicks the link, and finishes the purchase.

4 steps to automate your SMS recovery

ÉTAPE 1 : Create your recovery AI agent

Define an agent in Swiftask dedicated to cart recovery with clear instructions on tone and offers.

ÉTAPE 2 : Integrate AvoSMS

Set up AvoSMS in Swiftask as your primary output channel for quick customer reach.

ÉTAPE 3 : Define the trigger

Connect your e-commerce platform via webhook to trigger the agent as soon as a cart remains inactive.

ÉTAPE 4 : Activate and monitor

Launch the automation and track conversion performance directly from your dashboard.

Advanced features for your recovery

The agent analyzes cart content, total value, and customer history to personalize the SMS message.

  • Connecteur cible : L'agent exécute les bonnes actions dans avosms selon le contexte de l'événement.
  • Actions automatisées : Personalized SMS sending, dynamic cart link insertion, unique discount code management, smart follow-up scheduling.
  • Gouvernance native : All interactions are logged to continuously optimize your conversion campaigns.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-avosms@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why choose this automation?

1. Higher conversion rates

SMS has a 95%+ open rate, ensuring your recovery message is seen immediately.

2. AI-powered personalization

Every message is unique and tailored to the purchase behavior, increasing relevance.

3. Operational time saving

Fully automate the recovery process without daily human intervention.

4. Real-time responsiveness

Reach the customer minutes after abandonment, while purchase intent is still high.

5. Full scalability

Manage thousands of recoveries simultaneously without increasing your workload.

Security and GDPR compliance

Swiftask applique des standards de sécurité enterprise pour vos automatisations avosms.

  • Consent management: Ensure your follow-ups respect your customers' opt-in preferences.
  • Secure data: Data transfer between Swiftask and AvoSMS is fully encrypted.
  • Full audit trail: Keep a record of every SMS sent for complete compliance.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on key metrics

MétriqueAvantAprès
Open rate20% (email)98% (SMS)
Reaction time24 hoursMinutes
Cart conversionLowSignificant increase

Passez à l'action avec avosms

Increase your cart recovery rate and build customer loyalty with a responsive, data-driven approach.

Automatisez vos enquêtes de satisfaction par SMS avec Swiftask

Cas d'usage suivant.