Boost conversions with automated SMS cart recovery
Swiftask connects your AI agents to AvoSMS to recover abandoned carts. Send personalized messages at the perfect moment, without manual effort.
Result:
Increase your cart recovery rate and build customer loyalty with a responsive, data-driven approach.
AI Agents
avosms
Connector avosms · Secure OAuth 2.0
The cost of abandoned shopping carts
An abandoned cart is a missed sale. Without a fast, personalized recovery system, you lose customers without a fight. Emails often end up in spam, while SMS remains the most effective channel to grab attention.
Main negative impacts:
Revenue loss
Every unrecovered cart is a direct loss of revenue and a diminished return on your ad spend.
Low open rates
Email recovery messages are often ignored or buried in cluttered inboxes, unlike SMS.
Lack of personalization
Generic follow-ups fail to build a connection and rarely incentivize immediate checkout.
Swiftask automates your recovery via AvoSMS. As soon as a cart is abandoned, your AI agent analyzes the context and sends a personalized SMS with a tailored offer to encourage the customer to complete the purchase.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
A customer adds items and leaves. You send an automated email 24 hours later. The customer ignores it. The sale is lost forever. No follow-up is done to understand why.
With Swiftask + AvoSMS
The customer abandons their cart. Swiftask detects the event immediately. Your AI agent generates a personalized message, potentially including a discount, and sends it via AvoSMS. The customer receives it, clicks the link, and finishes the purchase.
4 steps to automate your SMS recovery
1
STEP 1 : Create your recovery AI agent
Define an agent in Swiftask dedicated to cart recovery with clear instructions on tone and offers.
2
STEP 2 : Integrate AvoSMS
Set up AvoSMS in Swiftask as your primary output channel for quick customer reach.
3
STEP 3 : Define the trigger
Connect your e-commerce platform via webhook to trigger the agent as soon as a cart remains inactive.
4
STEP 4 : Activate and monitor
Launch the automation and track conversion performance directly from your dashboard.
Advanced features for your recovery
The agent analyzes cart content, total value, and customer history to personalize the SMS message.
- Target connector: The agent performs the right actions in avosms based on event context.
- Automated actions: Personalized SMS sending, dynamic cart link insertion, unique discount code management, smart follow-up scheduling.
- Native governance: All interactions are logged to continuously optimize your conversion campaigns.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-avosms@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why choose this automation?
Higher conversion rates
SMS has a 95%+ open rate, ensuring your recovery message is seen immediately.
AI-powered personalization
Every message is unique and tailored to the purchase behavior, increasing relevance.
Operational time saving
Fully automate the recovery process without daily human intervention.
Real-time responsiveness
Reach the customer minutes after abandonment, while purchase intent is still high.
Full scalability
Manage thousands of recoveries simultaneously without increasing your workload.
Security and GDPR compliance
Swiftask applies enterprise-grade security standards for your avosms automations.
- Consent management: Ensure your follow-ups respect your customers' opt-in preferences.
- Secure data: Data transfer between Swiftask and AvoSMS is fully encrypted.
- Full audit trail: Keep a record of every SMS sent for complete compliance.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on key metrics
| Metric | Before | After |
|---|---|---|
| Open rate | 20% (email) | 98% (SMS) |
| Reaction time | 24 hours | Minutes |
| Cart conversion | Low | Significant increase |
Take action with avosms
Increase your cart recovery rate and build customer loyalty with a responsive, data-driven approach.