Swiftask connects your AI agents to the Acquire platform. Your customers receive precise and immediate answers, day or night.
Resultat:
Never miss an opportunity. Improve customer satisfaction while reducing your team's workload.
The challenge of out-of-hours customer support
Your customers expect immediate answers, regardless of the time or time zone. When your team isn't available, response times increase, satisfaction drops, and valuable prospects turn to competitors.
Les principaux impacts négatifs :
Swiftask deploys an intelligent AI agent on Acquire. It handles common queries, qualifies complex requests, and ensures 24/7 availability without human intervention.
AVANT / APRÈS
Ce qui change avec Swiftask
Without Swiftask
A customer asks a complex question via Acquire on a Saturday evening. The message remains unanswered until Monday morning. The customer is frustrated, and your team starts the week under unnecessary pressure.
With Swiftask + Acquire
The customer asks the same question. Your Swiftask AI agent analyzes the context, accesses your knowledge base, and provides an instant, personalized answer. The customer is satisfied, the case is resolved.
Setting up your 24/7 agent in 4 steps
ÉTAPE 1 : Configure your agent in Swiftask
Define your AI agent's tone, personality, and knowledge. It will learn your products and services in minutes.
ÉTAPE 2 : Connect Swiftask to Acquire
Use our native integration to link Swiftask to your Acquire account. No complex development required.
ÉTAPE 3 : Define response rules
Determine which topics the agent should handle alone and when it should escalate to a human.
ÉTAPE 4 : Launch and optimize
Activate the agent. It immediately starts responding on Acquire. Monitor performance and refine knowledge in real time.
Advanced features for Acquire
The agent analyzes user intent, sentiment, and conversation history to provide the most relevant answer.
Chaque action est contextualisée et exécutée automatiquement au bon moment.
Chaque agent Swiftask utilise une identité dédiée (ex. agent-acquire@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.
À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.
Why choose Swiftask for Acquire
1. Total availability
Your customers are served 24/7, 365 days a year, without interruption.
2. Increased customer satisfaction
Instant response reduces frustration and builds customer loyalty.
3. Maximum productivity
Your teams focus on complex cases; the AI handles repetitive volume.
4. Scalability without effort
Handle thousands of simultaneous conversations without hiring additional staff.
5. Compliance and security
Your data remains secure, and exchanges meet your privacy standards.
Enterprise-grade security
Swiftask applique des standards de sécurité enterprise pour vos automatisations acquire.
Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.
RÉSULTATS
Measurable impact
| Métrique | Avant | Après |
|---|---|---|
| Initial response time | Several hours | Instant (< 2s) |
| Manual workload | 100% | Less than 30% (escalations only) |
| Resolution rate | Variable | Stable and high |
Passez à l'action avec acquire
Never miss an opportunity. Improve customer satisfaction while reducing your team's workload.