Recover revenue: automate Checkout.com failure management
Swiftask detects payment failures on Checkout.com in real time and automatically orchestrates recovery actions to secure your transactions.
Result:
Turn failed payments into confirmed revenue while reducing your team's operational burden.
AI Agents
checkout.com
Connector checkout.com · Secure OAuth 2.0
The hidden impact of unhandled payment failures
Every declined transaction on Checkout.com represents a direct revenue loss and a degraded customer experience. Without automation, support teams struggle to handle these failures manually, which is slow, costly, and often ineffective at scale.
Main negative impacts:
Immediate revenue loss
Failed payments that are not followed up immediately are often abandoned by the customer.
Support team overload
Your teams spend valuable time dealing with payment errors instead of focusing on growth.
Frustrating customer experience
An unexplained or unresolved payment error drives customers to your competitors.
Swiftask analyzes Checkout.com error codes and instantly triggers intelligent recovery workflows: personalized emails, internal notifications, or automatic CRM updates.
BEFORE / AFTER
What changes with Swiftask
Manual error handling
A payment fails. The customer receives no clear notification. Your support team discovers the error days later, attempts to contact the client, but the lead has already left your site.
Automation with Swiftask
As soon as a failure is detected via Checkout.com, Swiftask identifies the cause, sends a contextual message to the client offering a payment alternative, and alerts your team for critical cases.
Setting up your recovery strategy in 4 steps
1
STEP 1 : Checkout.com API connection
Connect Swiftask to your Checkout.com account to receive payment failure notifications in real time.
2
STEP 2 : Define analysis rules
Configure AI agents to categorize errors (insufficient funds, expired card, fraud risk) and define associated actions.
3
STEP 3 : Workflow orchestration
Create automated scenarios: sending emails, updating CRM records, or Slack alerts for high-risk transactions.
4
STEP 4 : Monitoring and optimization
Analyze recovery rates from the Swiftask dashboard and adjust your scenarios to maximize conversions.
Automation capabilities for your payments
The agent analyzes the specific error code returned by Checkout.com to adapt the recovery message based on the customer context.
- Target connector: The agent performs the right actions in checkout.com based on event context.
- Automated actions: Automatic recovery emails, order status updates, real-time alerts to the sales team, automatic retries based on defined risk rules.
- Native governance: All actions are logged to ensure full transparency regarding recovery attempts.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-checkout.com@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why choose Swiftask for Checkout.com?
Increased success rate
Recover more transactions through immediate and targeted follow-ups.
Drastic reduction in support costs
Automate repetitive tasks related to payment error management.
Data governance
Maintain a record of every action and decision related to your transactions.
No-code agility
Adapt your recovery strategies without changing any source code.
24/7 responsiveness
Your payments are managed instantly, even outside business hours.
Security and compliance
Swiftask applies enterprise-grade security standards for your checkout.com automations.
- Secure authentication: Connection using Checkout.com's secure protocols.
- Full audit trail: Detailed history of every interaction and workflow.
- Data isolation: Your financial data remains under your total control.
- Compliance: Adherence to B2B security standards.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your performance metrics
| Metric | Before | After |
|---|---|---|
| Follow-up time | 24h - 48h (manual) | Immediate (< 1 minute) |
| Recovery rate | Low | Optimized (+15-25%) |
| Support time | High | Reduced by 80% |
Take action with checkout.com
Turn failed payments into confirmed revenue while reducing your team's operational burden.