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Synchronize your operational teams with Celonis EMS

Swiftask connects your Celonis EMS insights directly to your teams. Stop just analyzing your processes, start driving them in real time.

Result:

Eliminate data silos and accelerate decision-making with a unified view.

The gap between process analysis and execution

Companies invest heavily in process mining, but insights often remain trapped in dashboards. Operational teams lack real-time data to act, creating critical latency.

Main negative impacts:

  • Decision-making data silos: Celonis EMS findings are not shared with field teams at the right time.
  • Limited reactivity to deviations: Inefficiencies detected by process mining are only addressed after the fact.
  • Loss of operational context: Teams waste time interpreting complex reports instead of executing targeted fixes.

Swiftask acts as the intelligent bridge between Celonis EMS and your teams. Our AI agents analyze your processes and alert your staff with actionable recommendations.

BEFORE / AFTER

What changes with Swiftask

Disconnected processes

An anomaly is detected in Celonis. An analyst must extract the report, email the ops team, who then have to consult the system to understand the required action.

AI-aligned workflows

As soon as a deviation is identified in Celonis, the Swiftask agent notifies the relevant team with context and suggested remediation steps.

Deployment of alignment in 4 phases

STEP 1 : Connector configuration

Link your Celonis EMS instance to Swiftask via secure API.

STEP 2 : Trigger definition

Identify critical KPIs in Celonis that require immediate action.

STEP 3 : AI agent setup

Configure the agent to translate technical data into operational recommendations.

STEP 4 : Monitoring and tuning

Supervise interactions and optimize alert rules continuously.

AI orchestration capabilities

The agent correlates process data with business priorities defined in Swiftask.

  • Target connector: The agent performs the right actions in celonis ems based on event context.
  • Automated actions: Alert process owners, generate anomaly summaries, propose corrective actions, track resolution rate.
  • Native governance: All actions are logged to ensure compliance and continuous improvement.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-celonis-ems@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Benefits for operational performance

1. Reduced time-to-action

Act on inefficiencies as soon as Celonis detects them.

2. Total team alignment

Everyone works from the same source of truth.

3. Better tool adoption

The value of process mining is finally visible in the field.

4. Enhanced governance

Control processes with surgical precision.

5. Increased agility

Adapt your workflows based on real-world data.

Governance and data protection

Swiftask applies enterprise-grade security standards for your celonis ems automations.

  • End-to-end encryption: Your Celonis data is protected at every step of the synchronization.
  • Granular access control: Define precisely who accesses the insights generated by the AI.
  • Action traceability: Full audit of interactions between the agent and your teams.
  • Enterprise compliance: Adherence to the strictest B2B data standards.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Measurable impact on your processes

MetricBeforeAfter
Reaction time to deviationsSeveral daysA few minutes
Team productivitySilos and follow-up meetingsAutomated and targeted actions
Process clarityLow visibilityTotal transparency
Operational costsHigh (inefficiencies)Reduced (optimized)

Take action with celonis ems

Eliminate data silos and accelerate decision-making with a unified view.

Eliminate manual tasks in Celonis EMS with AI agents

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