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Generate post-incident reports automatically from Alerty

Swiftask integrates with Alerty to instantly transform your technical data into structured, actionable reports, with no manual writing required.

Resultat:

Reduce post-incident documentation time by 80% and speed up the sharing of lessons learned.

Manual post-incident reporting slows down your improvement

After an incident, technical teams are often exhausted. Writing a comprehensive report is a time-consuming task that is frequently delayed or forgotten. Technical details are lost, analyses are incomplete, and opportunities for continuous improvement disappear.

Les principaux impacts négatifs :

  • Loss of critical knowledge: Without rapid and accurate documentation, details on the root cause and corrective measures fade over time.
  • Excessive communication delays: Manual writing delays information sharing with stakeholders, hurting transparency and trust.
  • Inconsistent reporting: Without standardization, each incident is documented differently, making global analysis and trend tracking nearly impossible.

Swiftask automates data collection from Alerty to generate complete and consistent post-incident reports immediately after the incident is resolved.

AVANT / APRÈS

Ce qui change avec Swiftask

Without Swiftask

Engineers must manually extract logs from Alerty, compile events, write a timeline, and analyze the root cause. This takes hours or even days, and reports are often incomplete.

With Swiftask + Alerty

As soon as Alerty marks an incident as resolved, Swiftask automatically compiles the data, writes the report, identifies key takeaways, and sends it to the relevant teams for validation.

How to automate your reports with Swiftask in 4 steps

ÉTAPE 1 : Configure the Alerty source

Connect your Alerty instance to Swiftask to enable automated incident data retrieval.

ÉTAPE 2 : Define the report template

Create a structured report model (timeline, causes, actions, recommendations) that the AI will automatically populate.

ÉTAPE 3 : Configure triggers

Define generation criteria: for example, the change to 'resolved' status in Alerty instantly triggers the workflow.

ÉTAPE 4 : Validate and share

The report is generated and ready for a quick review. Once validated, it is automatically shared via email or messaging.

Key AI features for your reports

The AI analyzes logs, incident-related chat messages, and Alerty data to extract relevant information.

  • Connecteur cible : L'agent exécute les bonnes actions dans alerty selon le contexte de l'événement.
  • Actions automatisées : Automatic event timeline. Executive summary for management. Suggested root cause analysis. Extraction of corrective actions. Automatic PDF or Markdown formatting.
  • Gouvernance native : You keep full control: the AI provides a draft that you can edit before final publication.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-alerty@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Concrete benefits for your IT teams

1. Massive time savings

Eliminate hours of manual writing to focus on resolving other issues.

2. Accelerated continuous improvement

Instantly available reports allow for faster implementation of fixes.

3. Standardization and quality

Every report follows the same professional standard, ensuring consistency throughout your service lifecycle.

4. Transparent communication

Keep all stakeholders informed in real-time with clear and accurate reports.

5. Simplified compliance

Build a comprehensive documentation base for your security and compliance audits without extra effort.

Security and privacy

Swiftask applique des standards de sécurité enterprise pour vos automatisations alerty.

  • Encrypted data: All data transit between Alerty and Swiftask is end-to-end encrypted.
  • Granular control: You choose precisely which incident data is accessible by the AI.
  • GDPR compliance: Swiftask adheres to the strictest data protection standards for businesses.
  • Access management: SSO integration for secure management of access rights within your organization.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Measurable results

MétriqueAvantAprès
Writing time2 to 5 hoursUnder 5 minutes (review)
Diffusion delaySeveral daysImmediate
Completion rateVariable100% of incidents documented

Passez à l'action avec alerty

Reduce post-incident documentation time by 80% and speed up the sharing of lessons learned.

Optimisez votre surveillance de sécurité : Automatisez Alerty avec Swiftask

Cas d'usage suivant.