Transform your customer experience with an omnichannel AI agent fleet
Hand off your Tier 1 support to AI agents connected to your CRM, email, and knowledge base. They handle requests instantly, take the load off your team, and free your agents to focus on high-value cases.
They trusted us
Your team's daily reality
70% of your team's time lost on repetitive tickets in 2026
It's not a staffing issue. It's a flow issue, with scattered tools and tasks that could be fully automated today.
Same questions, every day
80% of tickets cover the same topics. Your agents reply to the same requests over and over: tracking, password, billing, availability.
Info buried in 5 tools
The answer exists — somewhere in Notion, the CRM, a Slack thread or a PDF. Nobody knows where. Result: delays, errors, frustrated customers.
No reply after hours
Customers write at 10 p.m., on weekends, at night. Nobody to reply. Monday morning, the backlog has doubled before the team even starts.
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Inconsistent answers
Each agent replies their own way. Without a single source of truth, quality depends on who picks the ticket. Your CSAT pays the price.
Urgent cases get lost
Without auto-triage, critical cases wait in line behind basic FAQs. Escalations happen too late, too manually, too often.
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Uncontrolled shadow IT
Your agents secretly use ChatGPT to draft replies. No traceability, no governance, no control on customer data leaving your systems.
Concrete use cases
What your AI agents do from day one
6 operational use cases, deployable without code, without migration and without touching your existing tools.
Use case 1
Auto FAQ replies
The agent answers frequent questions (delivery, refund, availability, account access) based on your knowledge base. Zero hallucination, sources cited.
Use case 2
Inbound ticket triage
Every ticket is analyzed, categorized, prioritized and routed to the right agent (AI or human) in Zendesk, Salesforce, Intercom or HubSpot.
Use case 3
Reply suggestions for agents
For complex cases, the AI drafts a reply. Your human agent validates in one click. Up to 60% time saved on writing.
Use case 4
Auto-handled support emails
The agent receives emails on its own address, extracts key info, triggers a reply or a workflow (refund, follow-up, CRM update).
Use case 5
Smart escalation
Out-of-scope cases are handed to the right human with full context: history, sentiment, priority. Your agent picks up without losing a second.
Use case 6
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Auto CRM summaries
At the end of every ticket, the agent generates a structured summary and updates your CRM. No more copy-paste, no more missed records.
"For me, it's an all-in-one and a genuinely simple answer in the jungle of all the AI tools you can have at your disposal."
Digital agency · Construction
Technical conversational agent embedded directly on the client website
Answers to complex questions via the CTICM document knowledge base
Significant reduction in manual support requests
Engineers freed up for higher-value work
The Swiftask answer
A fleet of specialized AI agents, not a generic chatbot
Each agent has a clear role, connected to your tools and knowledge base. Everything runs through one platform — governed, audited, controlled.
Expected outcomes
What your teams actually gain
Measurable impact on your support operations from the very first weeks of Swiftask deployment.
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They trust us
I use Swiftask daily, a great application that works with complete simplicity and does wonders! Plus, the team is very friendly, listens to us and is very responsive. Thank you for this wonderful invention that changes lives and thank you for all the improvements you make over time
Marion HILLION
AI Project Manager | Data Inception.AI
Swiftask has allowed me to give a big boost to my work routines. By offering a vast catalog of AI that allows you to adapt your requests and tasks, Swiftask is a great Swiss Army knife of artificial intelligence, and its price defies all competition!
Léo Delacroix
Treasury Manager | Klepierre Group
Swiftask is a simple and scalable tool to explore AI. Responsive and attentive, the team evolves the platform, whose multi-model approach exceeds solutions that are too limited.
Emmanuel Guérin
Agile Coach / Scrum Master / Product Owner
Time savings in CRMs, I confirm! Good choice Swiftask.ai
Alaa M.
Chief Executive Officer (CEO) | MA Partners
Finally an AI that understands my workflow! No more copy-pasting between tools. Thanks, Swiftask ;-)
Vincent Vogel
Managing Partner | Idée Ad Moselle
Artificial intelligences are becoming more and more numerous. Swiftask is a remarkable innovation that will allow you to work intelligently with several AIs and especially to make them work together. ChatGPT, Mistral, Llama... Swiftask is a French initiative.
Christian HARDY
Accounts Receivable Management / Treasury Consultant
Finally a tool designed for businesses! Not just a disguised ChatGPT, real business.
Dieu-Bénit KINDA
Prompt Engineering Trainer | Dootri
FAQ
No. Swiftask automates repetitive requests (60 to 80% of volume), so your human agents focus on high-value cases. AI and your teams work together, with a full audit trail of every interaction.
Expect 1 day for a first agent in production. Our team helps you connect your CRM (Zendesk, Salesforce, Intercom, HubSpot), your knowledge base and configure workflows. No 6-month project.
Yes. Swiftask connects natively with Zendesk, Salesforce, Intercom, HubSpot, plus Gmail, Outlook, Slack, Notion, Drive, SharePoint. Over 3,000 integrations available, plus an open API.
Our agents rely on RAG technology: they only answer from your validated knowledge base. If information is missing, the agent escalates instead of inventing. Every reply is sourced and traceable.
Yes. European hosting, encryption at rest and in transit, granular access control, full audit trail, DPA available. Your customer data is never used to train third-party models.
No. The no-code interface lets your support leads create, test and deploy agents without writing code. Our team trains you and supports advanced cases (complex workflows, custom integrations).
Ready to take back control of your customer service?
Discover in 30 minutes how to deploy your first AI support agent fleet — no code, no migration, with full governance.