• Tarification
Réserver une démo

Prioritize your critical alerts on Heyy with AI

Swiftask turns your data streams into priority alerts delivered instantly on Heyy. Never miss a critical event again.

Resultat:

Accelerate incident resolution by filtering out the noise and notifying your teams only on what matters.

Alert fatigue slows down your responsiveness

The growing volume of alerts generated by your systems clutters your communication channels. Without intelligent filtering, important notifications are drowned in noise, leading to critical response delays and mental fatigue for your teams.

Les principaux impacts négatifs :

  • Information overload: Your teams receive too many non-critical notifications, increasing the risk of missing a truly urgent alert.
  • Slow incident response: Time wasted manually sorting through priority alerts delays the handling of major issues.
  • Operator burnout: The stress of constant notifications impacts the vigilance and decision-making quality of technical teams.

Swiftask acts as an intelligent filter. Our AI agents analyze your streams in real-time, identify priority alerts, and forward them via Heyy only to the right people, at the right time.

AVANT / APRÈS

Ce qui change avec Swiftask

Traditional alert management

All logs and events are sent haphazardly into Heyy. Engineers must manually sort urgent alerts from simple warnings. Critical incidents stagnate while teams filter through the noise.

The Swiftask + Heyy approach

The Swiftask AI agent analyzes the criticality of each event. Only high-impact alerts are immediately pushed to Heyy with contextual formatting. Incidents are resolved before they even impact your users.

Deploy your intelligent alerts in 4 steps

ÉTAPE 1 : Define criticality thresholds

Configure in Swiftask the rules that determine what a priority alert is (e.g., 500 error, CPU > 90%).

ÉTAPE 2 : Connect to your Heyy stack

Integrate Swiftask with Heyy to authorize sending targeted messages to on-call channels or users.

ÉTAPE 3 : AI context enrichment

The AI agent automatically adds context data to the Heyy message (recent logs, links to documentation, service owner).

ÉTAPE 4 : Activate automatic routing

The agent goes live. It routes alerts to the right people via Heyy, 24/7, with no human intervention.

Swiftask intelligent routing capabilities

The AI evaluates severity, business impact, and alert history to determine the most appropriate notification channel on Heyy.

  • Connecteur cible : L'agent exécute les bonnes actions dans heyy selon le contexte de l'événement.
  • Actions automatisées : Sending messages with priority levels (Urgent/Info). Automatic tagging of on-call managers. Rich message formatting. Aggregation of similar alerts to prevent spam.
  • Gouvernance native : Every alert transmitted is archived with its metadata for post-incident analysis.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-heyy@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why choose Swiftask for your alerts

1. Reduced MTTR

Mean Time To Repair decreases thanks to immediate and contextual alerting of the right people.

2. Focus on the essential

Eliminate background noise. Your teams are only engaged for events requiring real action.

3. Integrated context

Stop receiving just an error, receive the analysis and suggested actions directly in Heyy.

4. Unified governance

Centralize all your alert rules in Swiftask, regardless of the incident source.

5. No-code scalability

Add new alert sources or modify your routing rules in just a few clicks.

Security and alert reliability

Swiftask applique des standards de sécurité enterprise pour vos automatisations heyy.

  • Encrypted transmission: All communications to Heyy are secured via robust protocols.
  • Access control: Control who can configure alert rules and which Heyy channels are accessible.
  • Service resilience: Infrastructure designed to guarantee alert delivery even during high-load spikes.
  • Audit and compliance: Full history of all sent alerts for your internal audit reports.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Measurable operational impact

MétriqueAvantAprès
Response timeMinutes to hoursSeconds
Irrelevant alerts80% of trafficLess than 5%
Team efficiencyConstant interruptionFocused workflow
Rule maintenanceComplex scriptsSimple no-code interface

Passez à l'action avec heyy

Accelerate incident resolution by filtering out the noise and notifying your teams only on what matters.

Orchestrez vos workflows multi-étapes dans Heyy via l'IA

Cas d'usage suivant.