Tarification

Automatically transcribe your BetterVoice calls with AI

Swiftask connects your BetterVoice streams to its AI engine to transform every call into structured text in real time.

Resultat:

Save hours on manual entry and finally leverage the data contained in your phone conversations.

Losing information during phone calls is a major hurdle

Taking notes during a call is tedious and error-prone. Critical information is often forgotten or mistranscribed, leading to poor customer follow-up and lost productivity for your sales or support teams.

Les principaux impacts négatifs :

Lost customer data: Details exchanged over the phone are not centralized in your CRM, leading to inconsistent customer follow-up.
Excessive administrative time: Your teams spend valuable time writing summaries after each call instead of focusing on sales or support.
Lack of qualitative analysis: Without transcription, it is impossible to analyze trends, recurring objections, or customer satisfaction points.

Swiftask automates the transcription of your BetterVoice calls. Each exchange is converted to text, summarized by AI, and ready to be analyzed or integrated into your business tools.

AVANT / APRÈS

Ce qui change avec Swiftask

Without Swiftask

Your agent finishes a call. They must recall key points and write a manual summary in the CRM. They miss details, make errors, and lose 10 minutes per call. Data remains siloed.

With Swiftask + BetterVoice

The call ends. Swiftask retrieves the BetterVoice recording, transcribes it, generates a structured summary, and automatically sends it to your CRM. Everything is ready in seconds.

4 steps to automate your transcriptions

ÉTAPE 1 : Connect BetterVoice to Swiftask

Authorize Swiftask to access your BetterVoice recordings via a secure integration.

ÉTAPE 2 : Configure the transcription engine

Choose the language and desired level of detail for the transcription (verbatim or executive summary).

ÉTAPE 3 : Define post-call actions

Configure the agent to automatically send the text to your CRM, Slack, or email.

ÉTAPE 4 : Activate and analyze

Your calls are now automatically transcribed as soon as they end. Access history in Swiftask.

Key AI transcription features

The AI analyzes tone, keywords, the caller's intent, and commitments made during the conversation.

Connecteur cible : L'agent exécute les bonnes actions dans bettervoice selon le contexte de l'événement.
Actions automatisées : Accurate multilingual transcription. Automatic summary with identified action items. Extraction of specific data (dates, pricing, products). Automatic export to your third-party tools.
Gouvernance native : Your data privacy is guaranteed by our advanced security protocols.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-bettervoice@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why choose Swiftask for BetterVoice?

1. Increased productivity

Eliminate manual report writing.

2. Total accuracy

Never miss an important detail from a conversation again.

3. Quality improvement

Analyze team performance with objective data.

4. Seamless integration

Connects natively to your daily work tools.

5. Ensured compliance

Secure and traceable management of your recordings.

Security and privacy

Swiftask applique des standards de sécurité enterprise pour vos automatisations bettervoice.

Data encryption: All transcriptions are encrypted at rest and in transit.
GDPR compliance: We adhere to the strictest data protection standards.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on your performance

Métrique	Avant	Après
Writing time	10 min / call	0 min (automated)
Information retention	60%	99%

Passez à l'action avec bettervoice

Save hours on manual entry and finally leverage the data contained in your phone conversations.

Analysez le sentiment de vos appels BetterVoice automatiquement avec l'IA

Cas d'usage suivant.