Tarification

Automate your Autotask PSA time entries with AI

Swiftask turns your daily activities into accurate time entries for Autotask PSA. Eliminate manual data entry and boost your project profitability.

Resultat:

Save hours every week and ensure comprehensive billing without the manual hassle.

Manual time entry hurts your bottom line

Entering time in Autotask PSA is often seen as an administrative burden by technicians. The result: forgotten entries, inaccuracies, or end-of-week frantic data dumps.

Les principaux impacts négatifs :

Lost billable revenue: Time not tracked is time not billed. Recurring omissions directly impact your MSP's margins.
Inaccurate project data: Without real-time tracking, analyzing the true profitability of your service contracts or projects is impossible.
Administrative fatigue: Forcing your experts to fill out complex timesheets reduces their actual time spent on client resolution.

Swiftask connects your workflows to Autotask PSA. Our AI agents analyze your interventions (emails, tickets, calendar) and automatically generate relevant time entries.

AVANT / APRÈS

Ce qui change avec Swiftask

Traditional management

The technician finishes a task, forgets to log the time immediately, then tries to reconstruct their week on Friday. Result: fuzzy estimates and data entry errors.

Management with Swiftask

The AI agent detects the ticket resolution in your ecosystem, calculates the duration, categorizes the effort, and submits the time entry into Autotask PSA instantly.

Setting up your automation in 4 steps

ÉTAPE 1 : Connect to your Autotask instance

Authenticate Swiftask with your Autotask PSA account to allow secure time entry creation.

ÉTAPE 2 : Define entry rules

Configure triggers (ticket closure, call completion) and duration calculation rules.

ÉTAPE 3 : Link to Autotask entities

Automatically map activities to the right projects, contracts, and work codes in Autotask.

ÉTAPE 4 : Validation and monitoring

Review AI suggestions in your dashboard before final synchronization.

Key features of the Autotask AI agent

The agent analyzes ticket metadata, system logs, and work notes to infer the exact duration of interventions.

Connecteur cible : L'agent exécute les bonnes actions dans autotask psa selon le contexte de l'événement.
Actions automatisées : Automatic time entry creation. Work code adjustment based on intervention type. Non-billable vs billable time detection. Real-time synchronization.
Gouvernance native : All sync logs are kept for easy auditing.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-autotask-psa@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Benefits for your MSP team

1. Increased accuracy

No more guessing; the AI captures the actual time spent on every task.

2. Revenue growth

Exhaustive tracking ensures every minute worked is billed.

3. Improved adoption

Your technicians focus on support, Swiftask handles the paperwork.

4. Reliable reporting

Analyze your client profitability with clean, accurate time data.

5. Ensured compliance

Consistent entries simplify audits and client transparency.

Security and data protection

Swiftask applique des standards de sécurité enterprise pour vos automatisations autotask psa.

Secure Autotask API: Exclusive use of official APIs with encrypted security tokens.
Role-based access: The agent only has access to the modules necessary for time entry.
GDPR / SOC2: Swiftask adheres to the strictest security standards for MSP data.
Audit logs: Every time entry created by the AI is tracked and logged.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Operational impact

Métrique	Avant	Après
Administrative time	3-5h / week per tech	0h (automated)
Billing rate	85% (15% loss)	98%+
Entry errors	Frequent	Nearly zero

Passez à l'action avec autotask psa

Save hours every week and ensure comprehensive billing without the manual hassle.

Vérifiez vos contrats Autotask PSA automatiquement avec l'IA

Cas d'usage suivant.