Tarification

Master compliance and governance for your Acquire interactions

Swiftask integrates with Acquire to ensure that every customer interaction complies with your internal policies and regulations, automatically.

Resultat:

Reduce legal risks while improving service quality with constant AI supervision.

The risks of non-compliance in customer support

Handling thousands of interactions on Acquire exposes companies to major compliance risks: mishandled sensitive data, unapproved responses, or lack of traceability.

Les principaux impacts négatifs :

Exposure to regulatory risks: A human error or inappropriate response can lead to severe sanctions and damage your reputation.
Lack of visibility on exchanges: Without a governance tool, it is impossible to verify if agents adhere to defined communication protocols.
Complex sensitive data management: Ensuring data protection in fast-paced message flows is a daily challenge for support teams.

Swiftask acts as an intelligent governance layer over Acquire, filtering, analyzing, and auditing every exchange to ensure total compliance.

AVANT / APRÈS

Ce qui change avec Swiftask

Without Swiftask

Agents use Acquire without automated supervision. Compliance error risks are high, and manual auditing is slow, partial, and costly.

With Swiftask + Acquire

Every message passing through Acquire is analyzed in real time by Swiftask. Compliance rules are applied automatically, and every interaction is archived for audit.

Setting up your Acquire governance in 4 steps

ÉTAPE 1 : Define your compliance policies

Configure your business rules and compliance protocols within the Swiftask interface without a single line of code.

ÉTAPE 2 : Connect Acquire to Swiftask

Integrate Swiftask with your Acquire instance to enable real-time analysis of incoming and outgoing message flows.

ÉTAPE 3 : Activate AI supervision

The AI agent analyzes exchanges, blocks non-compliant content, and alerts supervisors if a risk is detected.

ÉTAPE 4 : Generate audit reports

Consult the Swiftask dashboard to obtain complete traceability of all interactions for your compliance needs.

Key governance features

Swiftask analyzes tone, PII (Personally Identifiable Information), commercial promises, and adherence to internal procedures.

Connecteur cible : L'agent exécute les bonnes actions dans acquire selon le contexte de l'événement.
Actions automatisées : Automatic filtering of sensitive messages. Masking of confidential data. Real-time alerts to managers. Immutable conversation archiving.
Gouvernance native : All governance actions are documented to meet internal and external audit requirements.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-acquire@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why choose Swiftask for your compliance

1. Reduction of legal risks

Automate adherence to standards to avoid sanctions and protect your brand.

2. Simplified auditing

Access a complete and structured history of all customer interactions in just a few clicks.

3. Enhanced data protection

Automatically detect and mask sensitive information before it is stored or shared.

4. Business control without IT

Your compliance teams manage rules directly, without relying on technical teams.

5. Secure scalability

Maintain the same level of governance, regardless of the interaction volume on Acquire.

Enterprise-grade security

Swiftask applique des standards de sécurité enterprise pour vos automatisations acquire.

Data encryption: All data processed between Acquire and Swiftask is encrypted at rest and in transit.
GDPR compliance: Swiftask is designed to meet the strictest data protection standards.
Fine-grained permissions: Precisely control who accesses audit data and compliance configurations.
Technological independence: Your governance strategy remains centralized in Swiftask, regardless of Acquire's updates.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on your governance

Métrique	Avant	Après
Audit time	Several days (manual)	A few minutes (automated)
Non-compliance risk	High (human error)	Minimal (AI supervision)
Data visibility	Partial and fragmented	Total and centralized
Compliance cost	High (human resources)	Reduced (AI automation)

Passez à l'action avec acquire

Reduce legal risks while improving service quality with constant AI supervision.