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Two-way synchronization for RelationCity, automated

Swiftask ensures seamless two-way synchronization between RelationCity and your tech stack. Your data stays updated, everywhere.

Result:

Eliminate data entry errors and discrepancies. Boost your operational reliability.

Data silos hinder your efficiency

When RelationCity doesn't communicate perfectly with your other tools, information becomes fragmented. An update here doesn't reflect there. You spend more time checking data consistency than actually using it.

Main negative impacts:

  • Data inconsistency: Conflicting versions of your data circulate, leading to decisions based on outdated facts.
  • Tedious manual entry: Your teams waste precious time re-entering the same information into different systems to maintain parity.
  • Limited reactivity: The update lag between your tools prevents a real-time overview of your business activity.

Swiftask connects RelationCity to your applications for instant two-way synchronization. Any change is intelligently replicated, ensuring a single source of truth.

BEFORE / AFTER

What changes with Swiftask

Without Swiftask

A status change in RelationCity requires manual updates across your other tools. Oversights are frequent, and teams work with out-of-sync data, creating internal friction.

With Swiftask + RelationCity

Data updated in RelationCity? Swiftask detects the change and instantly updates connected systems. And vice-versa. Everything is synced, with zero human effort.

Deploying your synchronization in 4 steps

STEP 1 : Select RelationCity in Swiftask

Connect your RelationCity instance to the Swiftask platform in a few clicks via our dedicated connector.

STEP 2 : Define your mapping rules

Configure which fields should be synced and in which direction (RelationCity to app or vice-versa).

STEP 3 : Configure triggers

Determine the events that launch the synchronization (creation, update, deletion).

STEP 4 : Activate and monitor

Launch the sync. Track your data flows from the supervision dashboard.

Intelligent synchronization capabilities

The agent analyzes potential conflicts during simultaneous updates and applies your defined priority rules.

  • Target connector: The agent performs the right actions in relationcity based on event context.
  • Automated actions: Automatic sync of contacts, accounts, and interactions. Custom field mapping. Conflict management. Detailed audit logs for every transaction.
  • Native governance: Synchronization is two-way and real-time, ensuring total data integrity.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-relationcity@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Major operational benefits

1. Data integrity

Your databases remain perfectly synchronized, eliminating duplicates and errors.

2. Productivity gains

Total elimination of manual data entry tasks across your systems.

3. Fast decision-making

Access to reliable, real-time updated information.

4. Business flexibility

Adapt synchronization rules to your evolving processes without code.

5. Enhanced auditability

Every data movement is tracked and viewable in Swiftask.

Data security and governance

Swiftask applies enterprise-grade security standards for your relationcity automations.

  • Encrypted flows: All synchronized data is encrypted in transit and at rest.
  • Granular control: Precisely define which fields are accessible for synchronization.
  • Compliance ensured: Adherence to data protection standards with full access traceability.
  • Resilient architecture: Queue management system to prevent data loss in case of temporary unavailability.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Performance of your synchronized processes

MetricBeforeAfter
Update timeSeveral hours (manual)A few milliseconds
Data error rateHigh (human errors)Near zero (automated)
IT time dedicatedConstant maintenanceBusiness autonomy
Data consistencyPartial100% guaranteed

Take action with relationcity

Eliminate data entry errors and discrepancies. Boost your operational reliability.

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