Swiftask connects your critical systems to Polly to automate the broadcast of urgent alerts. Your teams are notified immediately, with no human delay.
Result:
Ensure team responsiveness and reduce incident resolution time through intelligent automation.
Manual emergency management slows you down
When a critical alert arises, every second counts. If your processes rely on manual intervention to notify your teams via Polly, you lose valuable time that directly impacts operational performance.
Main negative impacts:
Swiftask automates alert sending via Polly as soon as a critical event is detected, ensuring immediate and structured communication to the right teams.
BEFORE / AFTER
What changes with Swiftask
Manual alert management
A system detects an outage. An operator must identify the urgency, log into Polly, draft the alert, select the group, and send. The delay is too long.
Automation with Swiftask
The system sends a signal to Swiftask. The AI agent instantly generates and broadcasts the alert via Polly to the relevant teams. Zero delay.
Deploying your automated alerts in 4 steps
STEP 1 : Configure the emergency trigger
Define in Swiftask the conditions that activate the alert (e.g., system error, threshold reached).
STEP 2 : Connect to your Polly account
Link Swiftask to your Polly instance to enable automated message sending.
STEP 3 : Personalize the alert message
Create dynamic message templates including critical incident data.
STEP 4 : Activate the response workflow
Validate the flow so that alerts are transmitted in real time upon triggering.
Advanced features for your alerts
Swiftask analyzes alert severity to automatically adapt the distribution channel and priority level in Polly.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-polly@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Major operational benefits
1. Drastic reduction in MTTD
Detection and notification time is reduced to the technical minimum thanks to AI.
2. Communication reliability
Automation ensures the right information always reaches the right people.
3. Compliance and reporting
Keep an immutable record of every alert sent for compliance reviews.
4. Process scalability
Manage hundreds of simultaneous alerts without increasing your team's workload.
5. Reduced operational stress
Your teams focus on resolution rather than manual communication.
Security and access management
Swiftask applies enterprise-grade security standards for your polly automations.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Measurable impact on your efficiency
| Metric | Before | After |
|---|---|---|
| Broadcast time | Minutes | Seconds |
| Error rate | High | Zero |
| Traceability | Manual | Automatic |
Take action with polly
Ensure team responsiveness and reduce incident resolution time through intelligent automation.