Instantly access your InsertChat knowledge bases via AI
Swiftask integrates with InsertChat to turn your documents into an intelligent source of answers. Ask your questions, get sourced insights.
Result:
Stop wasting time searching. Get a direct, precise answer that leverages your entire documentation.
AI Agents
insertchat
Connector insertchat · Secure OAuth 2.0
Business information is scattered and hard to access
Your documents, procedures, and FAQs are stored in InsertChat, but accessing them is a challenge. Employees waste hours scrolling through folders, digging through PDFs, or asking colleagues for answers that already exist.
Main negative impacts:
Operational time loss
Manual information retrieval in large databases slows down every business process.
Inconsistent answers
Without a centralized tool, each employee may interpret documents differently, creating disparities in service quality.
Expert overload
Experienced employees are constantly interrupted to answer simple questions already present in the documentation.
Swiftask connects your InsertChat knowledge bases to an AI agent. It indexes your content to provide instant, precise, and contextual answers, freeing up your teams.
BEFORE / AFTER
What changes with Swiftask
Traditional search
An employee looks for a refund policy. They open InsertChat, type keywords, browse through 5 documents, fail to find the info, and end up messaging a colleague while waiting for an answer.
Access via Swiftask + InsertChat
The employee asks the question directly to the Swiftask AI agent. It queries the InsertChat database, synthesizes the exact answer while citing the source, and provides the solution in seconds.
Activate your knowledge assistant in 4 steps
1
STEP 1 : Initialize the agent in Swiftask
Create an agent dedicated to document assistance within the Swiftask interface, with no code required.
2
STEP 2 : Configure the InsertChat connector
Link your InsertChat account to allow the agent to access selected documents and knowledge bases.
3
STEP 3 : Index your content
The agent automatically analyzes the documents in InsertChat to understand the structure and context of your information.
4
STEP 4 : Query your AI
Your agent is ready. Ask your questions in natural language and benefit from advanced semantic search.
Intelligent search capabilities
The agent analyzes not just keywords, but also the intent and context of the question by leveraging data from InsertChat.
- Target connector: The agent performs the right actions in insertchat based on event context.
- Automated actions: Multi-document semantic search. Synthesis of complex answers from multiple sources. Citation of sources for verification. Real-time updates of knowledge bases. Multilingual support for international documents.
- Native governance: All interactions are secure and respect the access rights defined in your tools.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-insertchat@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why choose this integration
Immediate productivity boost
Drastically reduce the time spent searching for internal information.
Reliable information
Get answers based solely on your validated documents in InsertChat.
Employee autonomy
Everyone can find the answers they need without relying on subject matter experts.
Accelerated onboarding
New hires instantly access company knowledge.
Compliance and security
Controlled access and traceability of queries performed on your data.
Data privacy
Swiftask applies enterprise-grade security standards for your insertchat automations.
- Data encryption: All data in transit between InsertChat and Swiftask is encrypted.
- Permission adherence: The agent only accesses documents the user is legitimately authorized to see.
- No external training: Your private data is not used to train public models.
- Audit and control: Full query history to ensure internal compliance.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Measure the impact on your efficiency
| Metric | Before | After |
|---|---|---|
| Search time | 5-10 minutes per query | Less than 10 seconds |
| Expert interruptions | Daily | Reduced by 80% |
| Answer accuracy | Variable (subjective) | Standardized and sourced |
| User adoption | Complex access | Intuitive interface |
Take action with insertchat
Stop wasting time searching. Get a direct, precise answer that leverages your entire documentation.