Pricing

Master your customer support with the InsertChat AI connector

Transform your customer service into a precision machine. By linking Swiftask to InsertChat, you automate ticket management and provide instant, knowledge-based responses. Boost responsiveness without compromising quality.

🔌 Triggers
How to access the agent

Incoming email

agent-slug@swiftask.ai

Webhook

Trigger via API

Swiftask chat

Conversational interface

Widget / Chatbot

Embedded on your website

Attached LLMs

Gemini

Claude

Mistral

OpenAI

AI Agents

Connector InsertChat · Secure OAuth 2.0

⚡ Actions
What the agent can do

Automatic FAQ responses

The AI resolves frequent questions instantly without human intervention. Reduce ticket volume by 40%.

24/7 Support availability

Maintain a continuous presence on your chat, even outside business hours. Increase after-hours satisfaction.

Automated lead qualification

Identify purchase intent directly in the chat before transferring. Boost conversion rates.

Native multilingual support

Respond to customers in their native language without hiring new staff. Expand into international markets.

Knowledge base access

The agent draws from your technical documents for precise answers. Halve resolution time.

Personalized customer journeys

Adapt recommendations based on the visitor's history. Increase user retention.

Intelligent escalation

Automatically transfer critical cases to human experts. Prioritize emergencies efficiently.

Sentiment analysis

Detect customer frustration in real-time for fast intervention. Improve brand reputation.

3,000+ integrations available

Concrete results

500+

Companies using Swiftask

productivity increase

3000+

Integrations available

Seamless setup : Integrating your AI connector

Deploy AI across your organization in a few simple steps

Create your Swiftask AI Agent

Configure your intelligent agent within the Swiftask interface by defining its tone and response guidelines.

Link InsertChat in minutes

Use your InsertChat API key to authenticate the secure connection with your AI agent.

Deploy and automate workflows

Select the chat channels where the AI should intervene to assist your support team.

Now is the right time to start

Ready to transform your support? Start your 7-day trial with Swiftask.

Business use cases : Automate your chat interactions

Leverage the full power of AI to handle repetitive inquiries and free up your human agents for high-value tasks.

Automatic FAQ responses

The AI resolves frequent questions instantly without human intervention. Reduce ticket volume by 40%.

24/7 Support availability

Maintain a continuous presence on your chat, even outside business hours. Increase after-hours satisfaction.

Automated lead qualification

Identify purchase intent directly in the chat before transferring. Boost conversion rates.

Native multilingual support

Respond to customers in their native language without hiring new staff. Expand into international markets.

Knowledge base access

The agent draws from your technical documents for precise answers. Halve resolution time.

Personalized customer journeys

Adapt recommendations based on the visitor's history. Increase user retention.

Intelligent escalation

Automatically transfer critical cases to human experts. Prioritize emergencies efficiently.

Sentiment analysis

Detect customer frustration in real-time for fast intervention. Improve brand reputation.

Frequently Asked Questions

Is my InsertChat data secure?+

Yes, we apply strict encryption protocols for all exchanges between Swiftask and InsertChat.

Can I maintain control over responses?+

Absolutely, you can set confidence thresholds and approve responses before sending if needed.

How do you handle AI errors?+

The agent is designed to escalate to a human as soon as it detects uncertainty beyond your configuration.

Is the integration scalable?+

The architecture supports a high volume of simultaneous conversations without performance degradation.

Is it compatible with my CRM?+

Swiftask can synchronize data extracted from InsertChat to your standard CRM.

What is the impact on operating costs?+

By automating support, you drastically reduce your cost per ticket handled.

Ready to automate your InsertChat connector?

Ready to transform your support? Start your 7-day trial with Swiftask.

Swiftask Platform

Web

Accessible from all your browsers

Chrome

Desktop

Native app for Mac & Windows

Windows

macOS

Mobile

Native iOS & Android apps

Play Store

App Store

▶

AI Agents

▶

Your workflows

Automate

No-code automation

Incoming email -> Agent replies

Form -> CRM updated

Schedule

Plan recurring tasks 24/7

Daily report at 9 AM

Weekly watch

Connect

Link your tools in a few clicks

Gmail + Slack + Canvas

+3000 integrations