Ensure AI accuracy with real-time hallucination detection
Swiftask integrates advanced Guardrails to analyze, validate, and filter your AI agents' responses before they reach your end users.
Result:
Guarantee the precision of your communications and protect your brand reputation against AI-generated errors.
AI Agents
guardrails
Connector guardrails · Secure OAuth 2.0
AI hallucinations threaten user trust
Large Language Models (LLMs) are powerful but prone to hallucinations: they can generate incorrect facts with deceptive confidence. For a business, this risk is unacceptable.
Main negative impacts:
Increased reputation risk
False information provided to a client can severely damage your credibility and authority in your market.
High correction costs
Manually identifying and correcting AI errors after the fact consumes valuable time from your business teams.
Regulatory non-compliance
In sensitive sectors, the uncertainty of data provided by AI can lead to legal compliance issues.
Swiftask deploys automatic Guardrails that scrutinize every output from your agents. If an inconsistency or potential hallucination is detected, the system blocks the response or requests human revalidation.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask Guardrails
Your AI chatbot answers a technical customer query. It invents a non-existent product specification. The customer follows this incorrect information, leading to a configuration error and a customer complaint.
With Swiftask + Guardrails
The same chatbot generates the response. Before display, the Swiftask Guardrail compares the content against your knowledge base. The hallucination is detected, and the response is corrected or routed to a human.
Secure your language models in 4 steps
1
STEP 1 : Define your truth criteria
Configure in Swiftask the sources of truth (documents, databases) that the agent must refer to.
2
STEP 2 : Activate the Guardrails module
Integrate the detection layer into your agent workflow. No changes to your existing LLM infrastructure are required.
3
STEP 3 : Set tolerance thresholds
Adjust detection sensitivity based on your business requirements: strict blocking or simple flagging.
4
STEP 4 : Monitor and refine
Access logs of detected hallucinations to continuously improve your agents' instructions (prompts).
Advanced control features
The system evaluates factual consistency, source citation, and adherence to brand guidelines established in your workspace.
- Target connector: The agent performs the right actions in guardrails based on event context.
- Automated actions: Cross-verification with internal documents. Logical contradiction detection. Filtering of non-sourced responses. Real-time alerting in case of model drift.
- Native governance: Swiftask Guardrails are model-agnostic and work with all major LLMs on the market.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-guardrails@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Operational benefits of Guardrails
Guaranteed precision
Drastically reduce the hallucination rate and ensure the accuracy of transmitted information.
Confident adoption
Your teams use AI with confidence, knowing that responses are filtered and validated.
Full auditability
Every Guardrail decision is logged, facilitating internal and external audits.
Business control
Manage your security policies without depending on LLM provider updates.
Brand protection
Avoid communication incidents linked to inappropriate or false responses.
Confidentiality and robustness
Swiftask applies enterprise-grade security standards for your guardrails automations.
- Secure local analysis: Your validation data is processed in an isolated environment compliant with GDPR standards.
- Customizable security rules: Adapt your Guardrails to your industry, whether financial, legal, or medical.
- Protection against prompt injection: Beyond hallucinations, Swiftask protects your agents against manipulation attempts (jailbreak).
- Scalability: The Guardrails system adapts to your agent load without impacting latency.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your service quality
| Metric | Before | After |
|---|---|---|
| Hallucination rate | Variable (high risk) | Reduced by >90% |
| Validation time | Human review required | Instant AI validation |
| Customer trust | Reliability doubt | High precision confirmed |
| Incident risk | High | Controlled and mitigated |
Take action with guardrails
Guarantee the precision of your communications and protect your brand reputation against AI-generated errors.