Swiftask transforms your backlog management. Your AI agents analyze every new bug in Fibery to classify, prioritize, and assign them instantly.
Result:
Save hours every week. Eliminate the bottleneck of manual triage and speed up your development cycle.
Manual bug triage slows down your development cycles
The volume of user feedback and bugs can quickly overwhelm your engineering teams. Without automation, triage becomes a repetitive and time-consuming task that distracts your developers from their core mission: coding.
Main negative impacts:
Swiftask connects to Fibery to fully automate this process. The AI agent analyzes content, evaluates criticality, and updates Fibery fields in real-time.
BEFORE / AFTER
What changes with Swiftask
Traditional backlog management
A new bug arrives. A Product Manager or Lead Dev must read it, check for duplicates, estimate priority, and manually assign it in Fibery. This process is slow, error-prone, and expensive.
Intelligent triage with Swiftask + Fibery
Upon ticket creation in Fibery, the Swiftask agent analyzes it, checks for duplicates, adjusts priority, adds tags, and automatically assigns it to the right technical team.
Setting up your AI triage in 4 steps
STEP 1 : Define your triage rules
Configure your agent in Swiftask with your criteria: keywords, severity, product type. The AI learns your standards.
STEP 2 : Connect Fibery
Link your Fibery workspace. Swiftask syncs with your bug databases without heavy technical intervention.
STEP 3 : Activate automatic analysis
The agent monitors new tickets. It extracts relevant info and updates ticket properties in Fibery.
STEP 4 : Monitor and adjust
Check the Swiftask dashboard to see actions taken. You keep full control and can adjust rules at any time.
What your agent can do for Fibery
The agent examines the title, description, associated logs, and user context to ensure precise classification.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-fibery@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why automate your triage with Swiftask
1. Immediate standardization
Every bug is handled according to your business rules, ensuring full consistency in your backlog.
2. Focus on development
Your developers no longer waste time triaging tickets: they receive tasks already qualified.
3. Reduced Time-to-Fix
The transition from report to action is almost instantaneous.
4. Data governance
Your data structure in Fibery stays clean and ready for reporting.
5. Scalability
Your ticket processing capacity grows without needing to hire administrative staff.
Security and privacy
Swiftask applies enterprise-grade security standards for your fibery automations.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your engineering productivity
| Metric | Before | After |
|---|---|---|
| Triage time per ticket | 5 to 10 minutes | A few seconds |
| Prioritization accuracy | Variable (human) | High (consistent AI) |
| Response time | Several hours | Real-time |
| Operational cost | High (manager time) | Minimal |
Take action with fibery
Save hours every week. Eliminate the bottleneck of manual triage and speed up your development cycle.