Swiftask connects to Dovetail to identify and extract the most impactful customer verbatims. Stop wasting time manually browsing through long transcripts.
Result:
Speed up your qualitative analysis process and turn research data into strategic recommendations.
Manual research synthesis slows down your decisions
Your research teams accumulate hundreds of hours of interviews in Dovetail. Manually extracting key quotes to illustrate your reports is a long, repetitive process, and often leads to missing the most valuable insights.
Main negative impacts:
Swiftask automates the analysis of your Dovetail content. Our AI agents browse your transcripts to extract the most relevant quotes, organized by theme, ready to be used in your presentations.
BEFORE / AFTER
What changes with Swiftask
Manual process in Dovetail
The researcher re-listens to interviews or re-reads transcripts. They manually copy-paste each relevant quote into a separate document, losing the direct link to the original source.
Automation with Swiftask
As soon as an interview is added or updated in Dovetail, Swiftask instantly analyzes it, extracts key quotes based on your criteria, and structures them for your summary report.
Streamline your research in 4 easy steps
STEP 1 : Connect your Dovetail account
Authorize Swiftask to access your Dovetail projects via a secure integration to read your transcripts.
STEP 2 : Define your analysis goals
Configure the AI agent to search for quotes on specific themes or customer pain points.
STEP 3 : Run automated extraction
Swiftask analyzes the Dovetail data and compiles the most relevant verbatims into a structured format.
STEP 4 : Integrate insights
Use extracted quotes directly in your reporting tools or share them via Teams/Slack.
Capabilities of your AI agents
The agent examines tone, keyword frequency, and emotional context to isolate high-value verbatims.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-dovetail@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Benefits of automating research
1. Massive time savings
Reduce analysis time by 70% by automating the sorting of qualitative data.
2. Increased precision
AI detects patterns that the human eye might miss during a quick scan.
3. Evidence-based decision making
Back your product decisions with concrete, easily accessible customer evidence.
4. Standardized reporting
Ensure consistency in your insights by using the same extraction criteria across all projects.
5. Easier collaboration
Instantly share key quotes with stakeholders to align the entire organization.
Data privacy and compliance
Swiftask applies enterprise-grade security standards for your dovetail automations.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Performance of your research workflow
| Metric | Before | After |
|---|---|---|
| Verbatim extraction time | Several hours | A few minutes |
| Data coverage | Partial sampling | Comprehensive analysis of 100% of data |
| Insight quality | Subjective | Based on structured data |
| Team adoption | Low (reports too long) | High (actionable insights) |
Take action with dovetail
Speed up your qualitative analysis process and turn research data into strategic recommendations.