Turn your documents into an interactive, AI-powered knowledge base
Swiftask turns your files (PDFs, Notion, docs) into a living knowledge base. Your chatbot answers complex questions in natural language.
Result:
Eliminate manual information search. Provide accurate and instant answers to your teams and customers.
AI Agents
chatbot builder
Connector chatbot builder · Secure OAuth 2.0
The time-sink of manual document searching
Your crucial information is scattered across dozens of files, wikis, and folders. When an employee or customer has a question, they waste valuable time searching for the right document and reading through pages to find one answer.
Main negative impacts:
Information overload
The volume of data makes navigation difficult. Users often give up before finding the right information.
Outdated answers
Static documents age poorly. It's difficult to ensure everyone is using the latest version of your procedures.
Dependency on experts
The same experts are constantly interrupted for simple questions, blocking their productivity.
Swiftask indexes your documents to create an interactive knowledge base. Your AI chatbot understands the context of the question and extracts the exact answer, citing its sources.
BEFORE / AFTER
What changes with Swiftask
The traditional way
An employee looks for an HR policy. They search the drive, open three PDFs, can't find the info, emails the HR department, and waits 24 hours for a reply.
With Swiftask + Chatbot Builder
The employee asks the chatbot their question. The AI instantly analyzes your entire document database and provides a concise answer with a direct link to the source document.
Deploy your knowledge base in 4 steps
1
STEP 1 : Centralize your data sources
Upload your PDFs, Word docs, Notion pages, or web links directly to Swiftask. The AI indexes the content automatically.
2
STEP 2 : Configure chatbot behavior
Define the tone, language, and specific instructions so your bot answers according to your brand guidelines.
3
STEP 3 : Customize the chat interface
Use the Chatbot Builder to integrate the search widget into your intranet or customer platform.
4
STEP 4 : Test and launch
Check the AI's answers in the preview interface and deploy your knowledge base with one click.
Intelligent chatbot capabilities
The semantic engine analyzes the user's question to identify the actual intent beyond keywords and searches through your indexed documents.
- Target connector: The agent performs the right actions in chatbot builder based on event context.
- Automated actions: Natural language answers based on your data. Source citations for verification. Automatic multilingual support. Real-time document updates. Document access control by user.
- Native governance: Swiftask ensures the AI answers only from your documents, preventing hallucinations.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-chatbot-builder@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Immediate productivity gains
Instant information access
No more manual searching. Answers are available in milliseconds.
Reduced support load
The chatbot handles recurring questions, freeing up your business teams.
Increased reliability
The AI uses only your official sources, ensuring consistent and up-to-date answers.
Accelerated onboarding
New hires find answers on their own without bothering colleagues.
Intuitive interface
A simple, conversational experience accessible on any device.
Privacy and control
Swiftask applies enterprise-grade security standards for your chatbot builder automations.
- Data isolation: Your documents remain private and are never used to train public models.
- Access management: Define which users can access which sections of your knowledge base.
- Full audit trail: Review request history to understand user needs and improve your content.
- GDPR compliance: Secure hosting adhering to the strictest data protection standards.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Knowledge base performance
| Metric | Before | After |
|---|---|---|
| Search time | 10 to 20 minutes | Under 5 seconds |
| Questions handled | Limited human support | 24/7 availability |
| Answer accuracy | Variable (human error) | Standardized and verified |
| User satisfaction | Frustrating wait times | Instant responses |
Take action with chatbot builder
Eliminate manual information search. Provide accurate and instant answers to your teams and customers.