• Pricing
Book a demo

Unlock your data with Botpress knowledge retrieval and Swiftask

Swiftask enriches your Botpress agents by providing real-time access to your internal knowledge bases. Find the right answer, instantly.

Result:

Turn static documents into dynamic, precise answers for your users.

Your Botpress agents lack business context

Your knowledge is scattered across PDFs, wikis, emails, or CRMs. As a result, your Botpress agents struggle to provide accurate answers, often returning generic or incomplete information.

Main negative impacts:

  • Inaccurate answers: The agent lacks specific company knowledge, leading to frustrated end-users.
  • Information silos: Critical data remains isolated, preventing optimal use by your automation tools.
  • Complex maintenance: Manually updating every answer in Botpress is time-consuming and error-prone.

Swiftask acts as an intelligent bridge. It indexes your data sources and allows Botpress to query this knowledge in real-time, ensuring answers are based on your actual data.

BEFORE / AFTER

What changes with Swiftask

Without Swiftask

You try to manually upload hundreds of documents into Botpress. Each new piece of information requires laborious updates. The agent remains limited by the static context you've defined.

With Swiftask + Botpress

Swiftask centralizes your sources. Your Botpress agent queries Swiftask dynamically during every interaction. The answer is always up-to-date, based on your most recent documents.

Setting up knowledge retrieval in 4 steps

STEP 1 : Index your sources in Swiftask

Connect your documents, databases, or URLs to Swiftask. The AI analyzes and structures your knowledge.

STEP 2 : Configure the Swiftask API in Botpress

Use Botpress's integration capabilities to call Swiftask during user queries.

STEP 3 : Define the search context

Set the agent's behavior to query Swiftask only for relevant topics.

STEP 4 : Test and refine

Check the relevance of the answers and adjust search parameters directly in Swiftask.

Advanced retrieval features

Vector semantic search, tag-based filtering, data freshness weighting, and relevance analysis.

  • Target connector: The agent performs the right actions in botpress based on event context.
  • Automated actions: Multi-source search, support for various formats (PDF, docx, CSV, web), contextual answers with source citations.
  • Native governance: Security is guaranteed: only authorized agents can access indexed knowledge.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-botpress@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Why choose this duo for your knowledge

1. Increased accuracy

Answers grounded in your documents, drastically reducing AI hallucinations.

2. Operational time savings

No need to update agent answers: update your document, Swiftask handles the rest.

3. Scalability

Add thousands of documents without impacting your Botpress agent's performance.

4. Seamless integration

A no-code architecture designed to be easy to deploy and maintain.

Data security and privacy

Swiftask applies enterprise-grade security standards for your botpress automations.

  • End-to-end encryption: All your indexed data is protected by high-standard encryption.
  • Granular access: Precisely control which knowledge is accessible by which Botpress agent.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your performance

MetricBeforeAfter
Answer accuracy60% (based on prompt)95%+ (based on your data)
Update timeHours of configurationReal-time (automated)

Take action with botpress

Turn static documents into dynamic, precise answers for your users.

Automate order tracking with Botpress and Swiftask

Next use case