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Stop losing revenue: Manage Billsby failed payments with AI

Swiftask instantly detects payment failures in Billsby and deploys intelligent recovery scenarios to maximize your recovery rate.

Result:

Reduce involuntary churn and secure your recurring revenue without manual effort.

Failed payments directly impact your MRR

A failed payment doesn't always mean a customer wants to leave. Expired cards, insufficient funds, or temporary banking errors are common causes. Without a proactive dunning process, these failures turn into involuntary churn and permanent revenue loss.

Main negative impacts:

  • Loss of recurring revenue: Every unrecovered payment is a direct hit to your monthly revenue. The cumulative effect over a year is significant.
  • Degraded customer experience: Cutting off service access abruptly after a technical failure frustrates loyal customers and damages your brand image.
  • Operational overhead: Manually following up with every customer whose payment failed is a repetitive task that drains your support or finance teams.

Swiftask automates Billsby failed payment management. Your AI agent analyzes the cause, personalizes communication, and guides the customer toward resolution in a few clicks.

BEFORE / AFTER

What changes with Swiftask

Without Swiftask

A payment fails in Billsby. No immediate action is taken. The customer forgets to update their card. After several attempts, the subscription is canceled. You've lost a customer over a simple technical issue.

With Swiftask + Billsby

As soon as the failure is detected, Swiftask triggers a personalized workflow. The customer receives a contextualized message with a direct link to update their payment method. Resolution is instant, and the subscription is maintained.

Automate your dunning process in 4 steps

STEP 1 : Configure your recovery agent

Create an AI agent in Swiftask dedicated to monitoring payment failures on your Billsby account.

STEP 2 : Connect your Billsby account

Use the Swiftask connector to sync payment events in real-time with your billing platform.

STEP 3 : Define your recovery rules

Set up timelines and the tone of messages sent to customers based on the specific payment error type.

STEP 4 : Activate the intelligent workflow

The agent takes over. It ensures follow-up, reminder sends, and confirms payment data updates.

Key payment management features

The AI analyzes the error code returned by Billsby to adapt the message: immediate urgency, simple card update, or support request.

  • Target connector: The agent performs the right actions in billsby based on event context.
  • Automated actions: Automated email or message sending. Automatic customer status update after successful payment. Performance reports on recovery rate.
  • Native governance: All interactions are logged to ensure a clear audit trail and full compliance.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-billsby@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Benefits for your growth

1. Increased recovery rate

AI reactivity allows you to resolve payment issues before subscriptions are terminated.

2. Reduced involuntary churn

Turn technical failures into customer retention opportunities.

3. Operational time savings

Free your teams from manual follow-up tasks.

4. Fluid customer experience

Offer a simple and fast resolution path to your customers.

5. Centralized data

Track your recovery KPIs directly within Swiftask.

Security and compliance

Swiftask applies enterprise-grade security standards for your billsby automations.

  • Secure API connection: Swiftask uses encrypted protocols to communicate with Billsby.
  • Access management: Precisely control permissions for access to billing data.
  • GDPR compliance: Data processing adheres to the strictest protection standards.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Measurable impact

MetricBeforeAfter
Recovery rateLow (manual process)Optimal (AI-driven)
Reaction timeSeveral daysMinutes
Involuntary churnHighSignificantly reduced

Take action with billsby

Reduce involuntary churn and secure your recurring revenue without manual effort.

Automate your Billsby client onboarding with AI agents

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