Real-time CRM updates after every Aircall call
Swiftask connects Aircall to your CRM. Turn every call into enriched customer data instantly, with zero manual input.
Result:
Eliminate data entry errors and free up your sales team's time.
AI Agents
aircall
Connector aircall · Secure OAuth 2.0
Manual CRM data entry slows down your sales team
After an Aircall call, reps must manually log notes, update statuses, and create tasks. It's a repetitive, time-consuming process that often leads to outdated or missing data.
Main negative impacts:
Loss of critical data
Important information discussed during calls isn't always logged correctly or promptly in the CRM.
Reduced sales productivity
Time spent on manual data entry is time lost for prospecting and closing deals.
Unreliable CRM data
Without automation, updates are incomplete, making reporting and customer follow-up difficult.
Swiftask uses AI to analyze your Aircall calls, extract key information, and update your CRM fields in real time.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
The rep finishes their Aircall call. They switch to the CRM, search for the contact, manually summarize the conversation, and update the status. This process takes 5 minutes per call and is often delayed or forgotten.
With Swiftask + Aircall
As soon as the Aircall call ends, the Swiftask agent analyzes the recording, identifies key actions, and updates the CRM instantly. The rep moves immediately to the next call.
Automate your CRM in 4 steps
1
STEP 1 : Create your Swiftask agent
Set up an agent dedicated to managing your Aircall interactions.
2
STEP 2 : Connect Aircall and your CRM
Authenticate your Aircall and CRM accounts (Salesforce, HubSpot, etc.) in Swiftask.
3
STEP 3 : Define extraction rules
Tell the AI what information to extract from the call (e.g., purchase intent, new address, next steps).
4
STEP 4 : Activate automation
The agent processes every call end and updates the CRM without intervention.
Key automation features
The agent analyzes the tone, content, and commitments made during the Aircall call.
- Target connector: The agent performs the right actions in aircall based on event context.
- Automated actions: Automatic update of contact fields, creation of summary notes, scheduling follow-up tasks, automatic lead qualification.
- Native governance: All actions are logged and viewable in Swiftask for full transparency.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-aircall@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Benefits for your team
Massive time savings
Your reps focus solely on customer relationships.
Data accuracy
Drastic reduction in manual entry errors.
Instant follow-up
The CRM is always up to date for the entire team.
Security and compliance
Swiftask applies enterprise-grade security standards for your aircall automations.
- Data encryption: All communications between Aircall, Swiftask, and your CRM are secured.
- GDPR compliance: Data processing compliant with current standards.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Measurable results
| Metric | Before | After |
|---|---|---|
| Entry time per call | 5 minutes | 0 seconds |
| CRM completion rate | 60% | 100% |
Take action with aircall
Eliminate data entry errors and free up your sales team's time.