Master your Adyen disputes with AI-powered automation
Swiftask transforms your Adyen dispute management. Our AI agents analyze chargebacks, gather evidence, and optimize your win rates.
Result:
Drastically reduce manual processing time and improve your recovery rate.
AI Agents
adyen
Connector adyen · Secure OAuth 2.0
Manual Adyen dispute management is costing you money
Processing every payment dispute manually is slow and expensive. From gathering evidence to writing responses and meeting strict Adyen deadlines, your teams are overwhelmed. A single mistake or delay means direct revenue loss.
Main negative impacts:
Lost revenue from chargebacks
Uncontested or poorly documented disputes are lost by default, directly impacting your bottom line.
Operational overload
Your teams spend hours navigating evidence folders instead of focusing on business growth.
Compliance risks
Missing response deadlines set by card networks can lead to additional penalties.
Swiftask deploys a specialized AI agent that monitors your Adyen disputes in real time. It automatically gathers transaction evidence and generates comprehensive defense files for every case.
BEFORE / AFTER
What changes with Swiftask
Manual management
Receiving a dispute alert, manually searching for delivery or transaction evidence, writing the response, entering it into the Adyen portal. High risk of oversight or incomplete data.
Management with Swiftask
As soon as an Adyen dispute is opened, Swiftask detects the event. The AI agent retrieves evidence from your systems, validates the case, and proposes an optimized response or submits it automatically.
Automate your disputes in 4 steps
1
STEP 1 : Configure Adyen connector
Connect Swiftask to your Adyen account via API for secure, real-time synchronization of dispute events.
2
STEP 2 : Train your AI agent
Configure defense rules based on your product types and refund policies.
3
STEP 3 : Automate evidence flow
The AI agent automatically retrieves delivery logs, invoices, and customer communications needed for defense.
4
STEP 4 : Monitor and optimize
Supervise dispute win rates via the Swiftask dashboard and adjust response strategies with one click.
Key features for Adyen
Intelligent analysis of dispute reasons (fraud, item not received, etc.) to tailor the response strategy.
- Target connector: The agent performs the right actions in adyen based on event context.
- Automated actions: Automatic evidence collection, dispute letter generation, direct submission via Adyen API, high-priority alerts for high-stakes disputes.
- Native governance: All actions are logged for full internal audit.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-adyen@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why choose Swiftask for your disputes?
Improved recovery rate
Comprehensive and structured defense files increase your chances of winning disputes.
Massive time savings
Automate 80% of repetitive tasks related to chargeback management.
Zero delays
The AI processes disputes 24/7, ensuring all Adyen deadlines are met.
Data sovereignty
You keep full control over the data sent to card networks.
Security and compliance
Swiftask applies enterprise-grade security standards for your adyen automations.
- Secure API integration: Uses OAuth standards and encrypted API keys.
- PCI-DSS compliance: Swiftask adheres to the strictest security standards for payment data processing.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your operations
| Metric | Before | After |
|---|---|---|
| Processing time per dispute | 30-60 minutes | Under 2 minutes (validation) |
| Dispute win rate | Baseline | Significant increase |
Take action with adyen
Drastically reduce manual processing time and improve your recovery rate.