Tarification

Automatically detect and re-engage at-risk Orbit members

Swiftask analyzes your Orbit data to identify members with declining engagement. Your AI agents trigger targeted retention actions instantly.

Resultat:

Stop churn before it becomes critical and automate your community retention strategy.

The hidden cost of silent disengagement

Manually monitoring the activity of hundreds or thousands of members on Orbit is impossible. Members who drift away often go unnoticed until they leave the community for good. This silent churn has a lasting impact on your growth.

Les principaux impacts négatifs :

Loss of key members: Without early detection, influential or active members disappear before you can intervene.
Reactive vs proactive: Re-engagement campaigns often trigger only after a member has completely stopped all activity.
Time-consuming analysis: Spending hours filtering Orbit data to spot activity drops is a waste of valuable resources.

Swiftask monitors your Orbit segments in real-time. As soon as a member crosses an inactivity threshold, your AI agent is alerted and executes a personalized re-engagement workflow.

AVANT / APRÈS

Ce qui change avec Swiftask

Manual Orbit management

You periodically export your Orbit data. You try to spot activity drops in a spreadsheet. You send generic mass emails that often miss the mark.

Intelligent retention with Swiftask

Your AI agent monitors Orbit 24/7. As soon as a member becomes 'at-risk', the agent analyzes their history and sends an ultra-personalized message via your preferred channel.

4 steps to automate your Orbit alerts

ÉTAPE 1 : Connect your Orbit workspace

Link Swiftask to your Orbit instance via secure API to enable real-time analysis of member activities.

ÉTAPE 2 : Define risk criteria

Configure thresholds: no interaction for X days, drop in contribution score, or stopped logins.

ÉTAPE 3 : Create response workflows

Determine the action: send a Slack message, personalized email, or update a status in your CRM.

ÉTAPE 4 : Monitor performance

Analyze re-engagement rates directly in the Swiftask dashboard and adjust your scenarios.

Detection and action capabilities

The agent correlates attendance data, interaction quality, and time since last action on Orbit.

Connecteur cible : L'agent exécute les bonnes actions dans orbit selon le contexte de l'événement.
Actions automatisées : Send personalized messages, create tasks in your management tool, trigger priority alerts to Customer Success Managers.
Gouvernance native : Workflows are adaptive and learn from the success rates of your previous campaigns.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-orbit@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why automate retention

1. Proactive churn reduction

Act before the member is permanently lost.

2. Personalization at scale

Every alert is tailored to the context and history of the member involved.

3. Operational time savings

Free your community team from repetitive monitoring tasks.

Security and compliance

Swiftask applique des standards de sécurité enterprise pour vos automatisations orbit.

Restricted API access: Swiftask uses Orbit API keys with minimal required permissions.
Data encryption: All data flowing between Orbit and Swiftask is encrypted.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on your community KPIs

Métrique	Avant	Après
Detection time	Several days	Instant
Reactivation rate	Low (mass mailing)	Significantly higher

Passez à l'action avec orbit

Stop churn before it becomes critical and automate your community retention strategy.

Planifiez vos événements Orbit automatiquement avec vos agents IA

Cas d'usage suivant.