Tarification

Instant critical alerts: automate with FracTEL

Swiftask turns your incidents into immediate alerts via FracTEL. Get notified instantly, everywhere, without human delay.

Resultat:

Ensure service continuity by drastically reducing incident response times.

Manual alert management is costly

During a system outage or security incident, every second counts. If your alerts depend on manual intervention or saturated messaging tools, you are losing valuable time.

Les principaux impacts négatifs :

Operational latency: Alerts stuck in email queues are not seen in time, turning a minor incident into a major crisis.
Notification fatigue: Your teams receive too much noise, making truly critical alerts invisible.
Lack of reliability: Standard communication tools do not guarantee immediate receipt during network outages or high load.

Swiftask connects your monitoring systems to FracTEL. As soon as an anomaly is detected, an alert is immediately transmitted via FracTEL's voice or SMS channels.

AVANT / APRÈS

Ce qui change avec Swiftask

Before Swiftask

An outage occurs. Monitoring sends an email. The on-call team doesn't see it for 30 minutes. Clients start complaining. Operational losses pile up.

With Swiftask + FracTEL

An outage occurs. Swiftask detects the event, filters severity, and instantly triggers a voice call or SMS via FracTEL to the on-call engineer.

Setting up your alert workflow

ÉTAPE 1 : Define thresholds

Configure the precise conditions in Swiftask that trigger a critical alert.

ÉTAPE 2 : Link FracTEL

Integrate your FracTEL credentials to use their high-performance routing infrastructure.

ÉTAPE 3 : Smart routing

Determine who should be alerted based on incident type and time of day.

ÉTAPE 4 : Automatic validation

Enable receipt confirmation tracking to ensure the alert was successfully delivered.

Capabilities of your automated alerts

The agent analyzes the event source and severity in real-time to prioritize notification.

Connecteur cible : L'agent exécute les bonnes actions dans fractel selon le contexte de l'événement.
Actions automatisées : Automated voice calls. Priority SMS sending. Automatic escalation if no response. Detailed deliverability logs.
Gouvernance native : Swiftask ensures seamless communication failure management.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-fractel@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Why choose this duo?

1. Superior deliverability

FracTEL ensures your alerts bypass filters and arrive at their destination.

2. Reduced MTTR

Mean Time To Repair drops thanks to immediate notification.

3. 24/7 reliability

Automation that never sleeps, unlike human teams.

Data security

Swiftask applique des standards de sécurité enterprise pour vos automatisations fractel.

TLS encryption: All communication between Swiftask and FracTEL is encrypted.
Compliance: Data management compliant with the strictest security standards.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Impact on your operations

Métrique	Avant	Après
Response time	Minutes	Seconds
Delivery rate	Uncertain	Guaranteed

Passez à l'action avec fractel

Ensure service continuity by drastically reducing incident response times.

Résumez vos interactions FracTEL automatiquement avec l'IA

Cas d'usage suivant.