Tarification

Send instant order confirmations via SMS with your AI agents

Swiftask connects your sales systems to AvoSMS. Every validated order triggers a personalized SMS, immediately reassuring your customers after purchase.

Resultat:

Boost customer satisfaction and reduce support requests related to order tracking.

Manual order confirmation management slows your growth

Manually sending order confirmations after every purchase is impossible at scale. Emails are often ignored or end up in spam, leaving customers in uncertainty and generating unnecessary support tickets.

Les principaux impacts négatifs :

Degraded customer experience: The lack of immediate confirmation creates post-purchase anxiety. Customers wonder if their order was processed correctly.
Support team overload: Customers contact your support just to check their order status, occupying your team with low-value tasks.
Limited open rates: Confirmation emails have declining open rates. SMS, however, is read almost instantly.

Swiftask automates SMS confirmation sending via AvoSMS as soon as an order is validated in your management tool, ensuring fluid and responsive communication.

AVANT / APRÈS

Ce qui change avec Swiftask

Before automation

An order is placed. The logistics team must manually verify payment, then send an email. If the system is overloaded, the customer waits for hours without news, increasing the risk of cancellation or disputes.

With Swiftask + AvoSMS

As soon as payment is confirmed, Swiftask triggers an SMS via AvoSMS. The customer instantly receives their order summary. Zero delay, zero human error.

Deploying your SMS notifications in 4 steps

ÉTAPE 1 : Define your Swiftask agent

Create an agent dedicated to transactions. Configure the tone and content of the message to reflect your brand identity.

ÉTAPE 2 : Connect to AvoSMS

Integrate your AvoSMS account with Swiftask to enable secure transactional SMS sending.

ÉTAPE 3 : Configure triggers

Connect your sales webhooks (Shopify, WooCommerce, CRM) so Swiftask detects every new order.

ÉTAPE 4 : Launch and monitor

Activate the flow. Track sends and deliverability rates directly from your Swiftask interface.

Capabilities of your AI agents for AvoSMS

The agent analyzes order details (name, amount, items, delivery date) to dynamically personalize every SMS sent.

Connecteur cible : L'agent exécute les bonnes actions dans avosms selon le contexte de l'événement.
Actions automatisées : Immediate confirmation, shipping update SMS, payment reminders, personalized notifications based on customer behavior.
Gouvernance native : Swiftask ensures intelligent management of opt-outs and customer communication preferences.

Chaque action est contextualisée et exécutée automatiquement au bon moment.

Chaque agent Swiftask utilise une identité dédiée (ex. agent-avosms@swiftask.ai ). Vous gardez une visibilité complète sur chaque action et chaque message envoyé.

À retenir : L'agent automatise les décisions répétitives et laisse à vos équipes les actions à forte valeur.

Strategic benefits for your e-commerce

1. Reinforced customer trust

Immediate SMS confirmation reassures the customer and instantly validates their purchase.

2. Reduced support load

Fewer customers call to check their order, freeing your team for complex tasks.

3. High engagement rates

SMS enjoys an open rate of over 95%, ensuring your message is well received.

4. Intelligent personalization

The AI adapts the message to the customer's profile, offering a premium experience at every step.

5. Limitless scalability

Whether you have 10 or 10,000 orders per day, your agent handles everything with no extra effort.

Security and GDPR compliance

Swiftask applique des standards de sécurité enterprise pour vos automatisations avosms.

Data encryption: All communications between Swiftask, your sales tools, and AvoSMS are encrypted.
Strict consent management: Swiftask respects your customers' preferences for transactional SMS sending.
Full audit trail: Every sent SMS is logged with success, allowing for a full audit if needed.
Robust infrastructure: A platform designed to handle traffic spikes during your sales events.

Pour aller plus loin sur la conformité, consultez la page gouvernance Swiftask et ses détails d'architecture de sécurité.

RÉSULTATS

Performance of SMS automation

Métrique	Avant	Après
Confirmation delay	Several hours (manual)	A few seconds
Support ticket volume	High (tracking questions)	Reduced by up to 40%
Message open rate	20% (average email)	98% (SMS)
Input errors	Frequent (manual)	Zero

Passez à l'action avec avosms

Boost customer satisfaction and reduce support requests related to order tracking.

Divisez vos rendez-vous manqués avec des rappels SMS automatisés

Cas d'usage suivant.