Re-engage your customers with AI-personalized Yotpo messages
Swiftask leverages your Yotpo loyalty data to craft unique re-engagement campaigns. Reach your customers with the right offer, at the perfect time.
Result:
Significantly boost retention rates and customer lifetime value through hyper-personalized communication.
AI Agents
yotpo - loyalty & referrals
Connector yotpo - loyalty & referrals · Secure OAuth 2.0
Why your re-engagement campaigns lack impact
Sending generic emails to your entire customer base is an outdated strategy. Without personalization based on real-time behavior, your customers ignore your messages, losing you vital sales opportunities.
Main negative impacts:
Low conversion rates
Untargeted messages fail to resonate with current customer needs, leading to gradual disinterest.
Lost loyalty opportunities
Without smart reminders, your most loyal customers forget their Yotpo points or available rewards.
Wasted data insights
Your Yotpo data remains siloed and is not used to drive proactive marketing actions.
Swiftask analyzes your Yotpo loyalty program data in real-time and generates tailored re-engagement messages. Transform your loyalty data into recurring revenue.
BEFORE / AFTER
What changes with Swiftask
The traditional approach
You send a monthly newsletter to all customers, hoping some will use their Yotpo points. The result: low open rates and customer frustration with irrelevant offers.
Smart re-engagement with Swiftask
As soon as a customer nears a reward threshold or becomes inactive, Swiftask generates a personalized message including their Yotpo point balance and specific product recommendations.
Activate your re-engagement strategy in 4 steps
1
STEP 1 : Connect Yotpo to Swiftask
Integrate your Yotpo Loyalty & Referrals account with Swiftask in a few clicks to sync your member data.
2
STEP 2 : Define your re-engagement segments
Identify target behaviors: long inactivity, unused point balances, or reached loyalty tiers.
3
STEP 3 : Customize AI scenarios
Configure the Swiftask agent to write unique messages that dynamically incorporate the customer's Yotpo data.
4
STEP 4 : Automate deployment
The agent triggers personalized messages via your usual channels as soon as the conditions are met.
Analysis and action capabilities
Swiftask analyzes point balances, purchase history, last interaction dates, and customer preferences stored in Yotpo.
- Target connector: The agent performs the right actions in yotpo - loyalty & referrals based on event context.
- Automated actions: Personalized message generation, product recommendations based on history, expiring point reminders, referral invitations.
- Native governance: All interactions are tracked to measure the direct impact on your sales and loyalty program performance.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-yotpo---loyalty-&-referrals@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Benefits of AI personalization
Increased retention
Proactive re-engagement reduces churn and strengthens brand attachment.
Leveraging Yotpo points
By reminding customers of available benefits, you encourage them to return and spend on your store.
Marketing productivity gains
Automate segmentation and message writing to free up your team's time.
Premium customer experience
Every customer feels valued through communications tailored to their current status.
Measurable ROI
Track the exact revenue generated by each automated re-engagement campaign.
Security and compliance
Swiftask applies enterprise-grade security standards for your yotpo - loyalty & referrals automations.
- Data protection: Swiftask adheres to GDPR standards when processing customer data from Yotpo.
- Secure API connection: Exchanges between Yotpo and Swiftask are encrypted and authenticated via secure API keys.
- Message governance: You maintain full control over the tone and offers sent by the AI agent.
- Audit and traceability: Each campaign is archived with a complete history of actions performed by the AI.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Key performance indicators
| Metric | Before | After |
|---|---|---|
| Open rate | Standard (15-20%) | Optimized (35%+) |
| Point usage | Low | Steady increase |
| Management time | Weekly (manual) | Automated (Zero) |
| Customer lifetime value | Stagnant | Measured growth |
Take action with yotpo - loyalty & referrals
Significantly boost retention rates and customer lifetime value through hyper-personalized communication.