Instantly qualify prospects via Social Intents with Swiftask
Swiftask injects artificial intelligence into your Social Intents conversations. Identify high-value opportunities without losing a second.
Result:
Increase your conversion rate by handling only qualified leads, while offering a responsive and personalized customer experience.
AI Agents
social intents
Connector social intents · Secure OAuth 2.0
Manual lead processing slows down your growth
Visitors arrive on your website continuously. Your sales team is often overwhelmed by unqualified inquiries or wastes time on leads that don't match your target. This bottleneck slows your sales cycle and reduces your chances of closing.
Main negative impacts:
Lost opportunities due to slowness
Response time is crucial. A lead not qualified immediately is a lead that turns to the competition.
Low-value workload
Your sales team spends hours sorting through useless contacts instead of closing ready-to-buy opportunities.
Fragmented prospect data
Without automation, key information is lost in unstructured conversations, making follow-up difficult.
Swiftask automates qualification from the very first message on Social Intents. The AI asks relevant questions, analyzes responses in real-time, and routes only qualified leads to your sales reps.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
A visitor sends a message on Social Intents. A notification arrives, but your team is busy. The visitor waits, gets impatient, and leaves the site. If someone replies, they must manually qualify the prospect before deciding whether to take action.
With Swiftask + Social Intents
From the first message, the Swiftask AI agent engages the conversation, asks qualification questions, and scores the prospect. Your sales reps receive a notification in Teams or Slack with a clear summary and qualification score.
Deploy your qualification agent in 4 steps
1
STEP 1 : Set up your qualification agent
Configure the qualification criteria in Swiftask. Define the key questions and buying signals your agent needs to detect.
2
STEP 2 : Integrate Swiftask with Social Intents
Activate the Social Intents connector to allow your agent to intercept and analyze message streams in real-time.
3
STEP 3 : Define the transfer workflow
Configure conditions for transfer to a human: minimum score reached, urgent request, or specific need identified.
4
STEP 4 : Activate and measure
Launch the agent. Track qualification performance via the dashboard and fine-tune AI prompts to improve results.
Intelligent capabilities of your agent
The agent analyzes intent, budget, company size, and specific needs expressed by the visitor during the exchange.
- Target connector: The agent performs the right actions in social intents based on event context.
- Automated actions: Automatic qualification via Q&A. Dynamic prospect scoring. Intelligent lead routing to sales reps. Saving qualified data into your CRM via Swiftask.
- Native governance: Every interaction is analyzed to continuously improve qualification accuracy.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-social-intents@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why automate your qualification?
Focus on hot leads
Your sales team only handles highly qualified prospects, drastically increasing your conversion rate.
24/7 Response
Your visitors are qualified instantly, even outside business hours, with no human intervention.
CRM Data quality
Collected information is structured and injected directly into your sales tools.
Seamless customer experience
The visitor gets instant answers, improving brand perception from the very first contact.
Sales scalability
Handle thousands of simultaneous conversations without increasing your support team size.
Security and data privacy
Swiftask applies enterprise-grade security standards for your social intents automations.
- GDPR-compliant processing: All collected data is processed in accordance with current privacy standards.
- Environment isolation: Each workspace is secure and qualification data is isolated to ensure privacy.
- Audit and compliance: You keep a full history of interactions for your internal audit needs.
- Sovereign AI: You control which AI models access your customer data via Swiftask.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your sales performance
| Metric | Before | After |
|---|---|---|
| Initial response time | Several minutes (manual) | Instant (< 2 seconds) |
| Qualified lead rate | Variable and low | Standardized and predictable |
| Average sales rep time | High (manual qualification) | Optimized (closing only) |
| Coverage | Limited to business hours | 24/7 |
Take action with social intents
Increase your conversion rate by handling only qualified leads, while offering a responsive and personalized customer experience.