Validate SmartRoutes proof of delivery instantly with AI
Swiftask connects your SmartRoutes data to AI agents to automatically verify the compliance of delivery proofs (photos, signatures).
Result:
Eliminate human error, reduce customer disputes, and accelerate your billing process.
AI Agents
smartroutes
Connector smartroutes · Secure OAuth 2.0
Manual delivery verification slows down your logistics
Verifying every package photo or digital signature takes significant time. Logistics teams are overwhelmed by repetitive tasks, increasing the risk of errors and delays in dispute resolution.
Main negative impacts:
Operational bottlenecks
Manual processing of delivery proofs creates major delays between actual delivery and status updates in your ERP.
High risk of human error
Fatigue and high data volume increase the likelihood of accepting non-compliant or illegible proofs.
Slow dispute management
In case of dispute, manually finding and validating a specific proof is a time-consuming process that degrades customer experience.
Swiftask automates this check. The AI agent analyzes every proof from SmartRoutes in real time, validates compliance against your criteria, and notifies your team in case of anomalies.
BEFORE / AFTER
What changes with Swiftask
The manual process
An operator manually downloads delivery photos, visually checks for a signature, and updates the package status. If illegible, they must contact the driver, wasting precious time.
Swiftask automation
As soon as a proof is recorded in SmartRoutes, the AI agent analyzes it instantly. If compliant, the system auto-validates the flow. If suspicious, an alert is sent immediately.
Optimize your checks in 4 simple steps
1
STEP 1 : Configure your analysis agent
Create your agent in Swiftask and define validation criteria (photo quality, signature presence, timestamp).
2
STEP 2 : Connect SmartRoutes
Link your SmartRoutes account via API to allow Swiftask to receive delivery data in real time.
3
STEP 3 : Define workflow rules
Establish agent behavior: auto-validate if compliant, send Slack/Email alert if non-compliant.
4
STEP 4 : Deployment and monitoring
Activate your agent and track compliance rates via the Swiftask dashboard.
Intelligent verification capabilities
The AI evaluates visual clarity, digital signature integrity, location matching, and compliance with contractual requirements.
- Target connector: The agent performs the right actions in smartroutes based on event context.
- Automated actions: Automatic status validation in IT systems, categorized proof archiving, anomaly report generation, priority alerts for customer service.
- Native governance: All analyses are kept in the Swiftask history for full audit.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-smartroutes@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why automate with Swiftask
Reduced lead times
Go from hours-long verification to sub-second validation.
Increased reliability
The AI never gets tired and applies your compliance rules with constant precision.
Improved customer experience
Address disputes before the customer even notices.
Operational agility
Modify your validation rules in a few clicks without coding.
Full scalability
Handle thousands of deliveries daily without increasing administrative staff.
Logistics data security
Swiftask applies enterprise-grade security standards for your smartroutes automations.
- Data encryption: All delivery proofs transit through secure, encrypted flows.
- Strict governance: Precisely control who accesses delivery data within your company.
- Full auditability: Complete traceability of every verification performed by the AI agent.
- GDPR compliance: Secure management of personal data present on signatures or photos.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Measurable operational performance
| Metric | Before | After |
|---|---|---|
| Verification time | 3-5 minutes per package | Under 2 seconds |
| Error rate | 5-10% (human) | Less than 0.1% |
| Dispute processing | 24-48 hours | Real time |
Take action with smartroutes
Eliminate human error, reduce customer disputes, and accelerate your billing process.