Optimize delivery routes in real-time with SmartRoutes
Swiftask connects your AI agents to SmartRoutes to transform your logistics. Automatically adjust delivery plans based on traffic, emergencies, and customer constraints.
Result:
Reduce transport costs and improve delivery times through dynamic, intelligent planning.
AI Agents
smartroutes
Connector smartroutes · Secure OAuth 2.0
Static route planning limits your performance
Manual or static delivery route management is a major source of inefficiency. Unforeseen traffic, customer cancellations, or unpredicted order spikes disrupt your entire chain, impacting customer satisfaction and driving up operational costs.
Main negative impacts:
High operational costs
Non-optimized routes mean more miles driven, increased fuel consumption, and premature vehicle wear.
Slow response to unexpected events
Manually updating a route takes time. Meanwhile, drivers are delayed and delivery windows are missed.
Degraded customer satisfaction
Planning errors and unexpected delays directly harm the service quality perceived by your end customers.
Swiftask automates the interface with SmartRoutes. Your AI agent analyzes data in real-time and triggers instant route updates, ensuring maximum operational efficiency without human effort.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask automation
An unexpected event occurs. The fleet manager must manually contact each driver, recalculate routes on a map, and resend instructions. The process is slow, error-prone, and time-consuming.
With Swiftask + SmartRoutes
As soon as a new constraint is detected (e.g., traffic alert, priority order), the AI agent queries SmartRoutes, calculates the optimal itinerary, and transmits new instructions to the driver automatically.
Deploy your optimization logic in 4 steps
1
STEP 1 : Initialize your Swiftask AI agent
Configure an agent dedicated to logistics within Swiftask. Define key business rules (deadlines, vehicle capacity, areas).
2
STEP 2 : Establish the SmartRoutes link
Connect Swiftask to your SmartRoutes account via our secure connectors to enable real-time route data exchange.
3
STEP 3 : Set up recalculation triggers
Identify events that should trigger a re-optimization (e.g., new priority order, detected delay, schedule change).
4
STEP 4 : Deployment and monitoring
The agent is live. Monitor the impact on your routes and adjust optimization parameters from the Swiftask dashboard.
Advanced features for your routes
The agent continuously evaluates: traffic history, driver availability, customer delivery windows, and order priorities.
- Target connector: The agent performs the right actions in smartroutes based on event context.
- Automated actions: Automatic stop sequence adjustment. Instant updates to driver apps. Alerts for major deviations. Comparative analysis of logistics performance.
- Native governance: All changes made by the agent are tracked, allowing for detailed post-route analysis within Swiftask.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-smartroutes@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Strategic advantages of logistics AI
Drastic mileage reduction
Dynamic optimization reduces unnecessary mileage, directly impacting your profitability and carbon footprint.
Total operational agility
React to unforeseen events in seconds instead of minutes, keeping your operations fluid.
Delivery time precision
Improve the reliability of your time slots, mechanically increasing customer satisfaction rates.
Scalability without extra cost
Increase delivery volumes without multiplying planning staff, thanks to intelligent automation.
Data centralization
Swiftask unifies your logistics tool data, offering a clear and actionable view of your supply chain.
Data security and reliability
Swiftask applies enterprise-grade security standards for your smartroutes automations.
- Encrypted API connection: Data exchange between Swiftask and SmartRoutes uses secure protocols to guarantee the integrity of your logistics information.
- AI rule governance: You maintain total control over optimization rules. The AI only acts within the limits set by your business parameters.
- Change traceability: Every agent decision is logged in an audit trail for total transparency on your operations.
- B2B Compliance: Architecture designed to meet the performance and security requirements of modern logistics companies.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your logistics KPIs
| Metric | Before | After |
|---|---|---|
| Route recalculation time | 20+ minutes (manual) | Under 30 seconds (AI) |
| Average mileage per route | Standard | -15% on average |
| Deadline compliance rate | Variable | Significant increase |
| Planning errors | Frequent | Near zero |
Take action with smartroutes
Reduce transport costs and improve delivery times through dynamic, intelligent planning.