Find business knowledge instantly, right inside Slack
Swiftask indexes your documents and history to allow your team to query your knowledge base through a simple request in Slack.
Result:
Save hours every week. Answers are accessible in seconds, without leaving your usual workflow.
AI Agents
slack
Connector slack · Secure OAuth 2.0
Business information is scattered and inaccessible in Slack
Your decisions, documents, and processes are buried in thousands of Slack messages. When a team member needs information, they must either interrupt a colleague or manually dig through inefficient archives. This is a major productivity drain.
Main negative impacts:
Time lost on searching
Employees spend up to 20% of their time searching for internal information to complete their tasks.
Cognitive overload and interruptions
Asking a colleague interrupts their workflow, creating a domino effect of decreased productivity across the team.
Loss of institutional knowledge
When experts leave the company or change projects, their knowledge remains trapped in forgotten threads.
Swiftask turns Slack into an intelligent search interface. Ask your question to the agent, and it extracts the exact answer from your documents and past conversations.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
An employee looks for an internal procedure. They use the native Slack search bar, filter results, scroll through ten threads, eventually ask in the general channel, and wait 30 minutes for an answer.
With Swiftask + Slack
The employee mentions the Swiftask agent in Slack: 'What is the procedure for expense reports?'. The agent analyzes the knowledge base and responds in 5 seconds with the link to the document and associated context.
Activate Slack knowledge search in 4 steps
1
STEP 1 : Connect your data sources
Give Swiftask access to your documents (PDF, Notion, Drive) and strategic Slack channels to index the content.
2
STEP 2 : Configure the search agent
Define the agent's scope: which channels, which document types, and what tone to adopt for responses.
3
STEP 3 : Integrate Swiftask into Slack
Add Swiftask as an app in your Slack workspace. The agent is ready to answer questions for the entire team.
4
STEP 4 : Query and optimize
Your teams ask questions naturally. The agent learns and improves continuously based on your updated documents.
Intelligent search capabilities
The agent understands the intent behind the query, even if keywords don't match exactly. It considers history and document hierarchy.
- Target connector: The agent performs the right actions in slack based on event context.
- Automated actions: Multi-source search (documents + history). Automatic summarization of found information. Citation of sources to verify accuracy. Contextual natural language responses.
- Native governance: Security is priority: the agent only answers with information the user already has access to in the workspace.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-slack@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why choose Swiftask for your internal search
Reduced search time
Access relevant information instantly without scrolling through dozens of threads.
Employee autonomy
Every team member can find reliable answers without soliciting managers or experts.
Centralized knowledge
Turn your existing tools into a single source of truth, updated automatically by AI.
Accelerated onboarding
New hires find answers to basic questions without slowing down the rest of the team.
Data security
Access controls are strictly enforced: no one can access confidential information via the agent.
Privacy and compliance
Swiftask applies enterprise-grade security standards for your slack automations.
- Respects permissions: The agent respects the access rights defined in your source tools (Slack, Drive, etc.).
- Encrypted data: Your data is encrypted in transit and at rest, ensuring enterprise-grade security.
- Full audit trail: Every question asked and answer given is traceable to ensure compliance.
- Private AI: Your data is never used to train public models. You keep total control.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your productivity
| Metric | Before | After |
|---|---|---|
| Average search time | 15+ minutes | Under 10 seconds |
| Expert interruptions | Frequent | Reduced by 70% |
| Knowledge accessibility | Siloed and scattered | Instant and centralized |
| Employee satisfaction | Low (frustration) | High (autonomy) |
Take action with slack
Save hours every week. Answers are accessible in seconds, without leaving your usual workflow.