Generate targeted AI email auto-replies
Swiftask integrates with ProxiedMail to analyze your incoming emails. Your AI agent drafts and sends relevant, personalized, and immediate replies.
Result:
Deliver a reactive customer experience without overloading your operational teams.
AI Agents
proxiedmail
Connector proxiedmail · Secure OAuth 2.0
Manual email processing bottlenecks your team
The volume of incoming emails is constantly rising. Your teams spend hours sorting, reading, and answering repetitive inquiries. This bottleneck slows down support, frustrates customers, and prevents your staff from focusing on high-value tasks.
Main negative impacts:
Excessive response time
The delay between receiving and answering directly impacts customer satisfaction and your brand image.
Operational overload
The repetition of sorting and drafting tasks drains your human resources unnecessarily.
Inconsistent tone
Without intelligent automation, the tone and quality of responses vary from one employee to another.
Swiftask, paired with ProxiedMail, deploys an AI agent that analyzes the context of every incoming email. It generates a tailored response, aligned with your knowledge base and business rules.
BEFORE / AFTER
What changes with Swiftask
Before automation
A request arrives. It sits in the inbox. An employee must read it, identify the subject, look for information, draft the reply, and send it. The process is slow, manual, and prone to human error.
With Swiftask + ProxiedMail
The email is received via ProxiedMail. The AI agent analyzes it instantly, extracts the intent, generates a contextual response, and sends it. The customer gets their reply in seconds, 24/7.
Deploy your response agent in 4 steps
1
STEP 1 : Agent definition in Swiftask
Configure your no-code agent. Give it access to your documentation so it understands your products and services.
2
STEP 2 : ProxiedMail connection
Link your email flow via ProxiedMail to Swiftask. The configuration ensures communication privacy.
3
STEP 3 : Response rule configuration
Define the use cases where the agent should reply automatically and those requiring human intervention.
4
STEP 4 : Monitoring and adjustment
Oversee exchanges from the Swiftask dashboard and refine the agent's guidelines in real time.
Intelligent agent capabilities
The agent analyzes: sender intent, sentiment, key data (order numbers, dates), and attachments.
- Target connector: The agent performs the right actions in proxiedmail based on event context.
- Automated actions: Automated drafting of personalized replies. Routing complex emails to the right experts. Automated ticket categorization. CRM updates following the exchange.
- Native governance: Every action is logged for full traceability and continuous AI optimization.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-proxiedmail@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Business advantages
Continuous availability
Your customers receive relevant replies even outside business hours.
Increased efficiency
Free your teams from repetitive tasks to focus on complex cases.
Improved customer satisfaction
Fast and accurate replies strengthen customer trust.
Governance and control
Maintain control over the tone and information shared by the agent through strict rules.
No-code scalability
Adapt your response strategy without modifying your technical infrastructure.
Security and data privacy
Swiftask applies enterprise-grade security standards for your proxiedmail automations.
- Secure email management: ProxiedMail provides a robust and compliant gateway for your data transit.
- Guaranteed privacy: Your data is processed according to the industry's strictest security standards.
- Full control: You maintain control over access and permissions for your AI agents.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Key performance indicators
| Metric | Before | After |
|---|---|---|
| Average response time | Several hours | Less than a minute |
| Volume of processed requests | Limited by human capacity | Unlimited and instant |
| Response accuracy | Variable | Standardized and consistent |
Take action with proxiedmail
Deliver a reactive customer experience without overloading your operational teams.