Automate your Polly workflows and turn feedback into action
Swiftask connects your Polly surveys to your business tools. Analyze responses in real-time and trigger automated workflows instantly.
Result:
Don't let your survey data sit idle. Accelerate your decision-making with AI.
AI Agents
polly
Connector polly · Secure OAuth 2.0
Manual Polly data processing slows down your growth
You use Polly to gather feedback, but the data stays in isolated reports. Your team spends hours analyzing results and manually transferring corrective actions to other tools. This bottleneck kills your responsiveness.
Main negative impacts:
Delayed data analysis
Time spent consolidating answers prevents immediate action on critical pain points.
Operational silos
Polly insights aren't connected to your task management or CRM systems, making follow-up inefficient.
Insight loss
Without automation, important trends go unnoticed in the mass of raw responses.
Swiftask automates the interface between Polly and your ecosystem. Your AI agents process, categorize, and act on survey results, with zero manual input.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
A Polly survey ends. A manager exports the data, analyzes it in a spreadsheet, identifies needs, then manually creates support tickets or tasks to fix issues. Meanwhile, customers wait.
With Swiftask + Polly
As soon as a survey is submitted, Swiftask analyzes sentiment and answers. If a score is low, the agent automatically creates a high-priority ticket in your management tool and notifies the relevant team via Teams.
4 steps to connect Polly to your workflows
1
STEP 1 : Define your Swiftask agent
Set up an agent dedicated to analyzing Polly results in the Swiftask interface.
2
STEP 2 : Link your Polly account
Connect your Polly instance in a few clicks via our secure connector.
3
STEP 3 : Configure action rules
Define conditions (e.g., score < 3) that trigger your business workflows.
4
STEP 4 : Automate your processes
The agent processes data 24/7 and executes defined actions immediately.
Your AI agent's capabilities with Polly
Your agent analyzes sentiment, keywords, and NPS scores from Polly.
- Target connector: The agent performs the right actions in polly based on event context.
- Automated actions: Automatic task creation, notification dispatch, CRM updates, alert triggering, report archiving.
- Native governance: All actions are logged in the Swiftask dashboard for full transparency.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-polly@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Benefits of Polly automation
Ultra-fast response
Address negative feedback instantly to improve customer satisfaction.
Increased productivity
Free your teams from repetitive data entry and follow-up tasks.
Data-driven decisions
Turn your surveys into actionable insights without human effort.
Organizational agility
Adjust your processes based on real-time feedback.
Seamless integration
Polly becomes an active engine for your operational efficiency.
Security and compliance
Swiftask applies enterprise-grade security standards for your polly automations.
- Secure API connection: Encrypted exchanges between Polly and Swiftask.
- Strict governance: Control who accesses processed survey data.
- Full audit trail: Log of every action triggered by AI.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your operations
| Metric | Before | After |
|---|---|---|
| Feedback processing time | Several hours | Instant |
| Data transfer errors | Frequent | Zero |
| Customer responsiveness | Low | Very high |
Take action with polly
Don't let your survey data sit idle. Accelerate your decision-making with AI.