• Pricing
Book a demo

Automate your Polly workflows and turn feedback into action

Swiftask connects your Polly surveys to your business tools. Analyze responses in real-time and trigger automated workflows instantly.

Result:

Don't let your survey data sit idle. Accelerate your decision-making with AI.

Manual Polly data processing slows down your growth

You use Polly to gather feedback, but the data stays in isolated reports. Your team spends hours analyzing results and manually transferring corrective actions to other tools. This bottleneck kills your responsiveness.

Main negative impacts:

  • Delayed data analysis: Time spent consolidating answers prevents immediate action on critical pain points.
  • Operational silos: Polly insights aren't connected to your task management or CRM systems, making follow-up inefficient.
  • Insight loss: Without automation, important trends go unnoticed in the mass of raw responses.

Swiftask automates the interface between Polly and your ecosystem. Your AI agents process, categorize, and act on survey results, with zero manual input.

BEFORE / AFTER

What changes with Swiftask

Without Swiftask

A Polly survey ends. A manager exports the data, analyzes it in a spreadsheet, identifies needs, then manually creates support tickets or tasks to fix issues. Meanwhile, customers wait.

With Swiftask + Polly

As soon as a survey is submitted, Swiftask analyzes sentiment and answers. If a score is low, the agent automatically creates a high-priority ticket in your management tool and notifies the relevant team via Teams.

4 steps to connect Polly to your workflows

STEP 1 : Define your Swiftask agent

Set up an agent dedicated to analyzing Polly results in the Swiftask interface.

STEP 2 : Link your Polly account

Connect your Polly instance in a few clicks via our secure connector.

STEP 3 : Configure action rules

Define conditions (e.g., score < 3) that trigger your business workflows.

STEP 4 : Automate your processes

The agent processes data 24/7 and executes defined actions immediately.

Your AI agent's capabilities with Polly

Your agent analyzes sentiment, keywords, and NPS scores from Polly.

  • Target connector: The agent performs the right actions in polly based on event context.
  • Automated actions: Automatic task creation, notification dispatch, CRM updates, alert triggering, report archiving.
  • Native governance: All actions are logged in the Swiftask dashboard for full transparency.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-polly@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Benefits of Polly automation

1. Ultra-fast response

Address negative feedback instantly to improve customer satisfaction.

2. Increased productivity

Free your teams from repetitive data entry and follow-up tasks.

3. Data-driven decisions

Turn your surveys into actionable insights without human effort.

4. Organizational agility

Adjust your processes based on real-time feedback.

5. Seamless integration

Polly becomes an active engine for your operational efficiency.

Security and compliance

Swiftask applies enterprise-grade security standards for your polly automations.

  • Secure API connection: Encrypted exchanges between Polly and Swiftask.
  • Strict governance: Control who accesses processed survey data.
  • Full audit trail: Log of every action triggered by AI.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your operations

MetricBeforeAfter
Feedback processing timeSeveral hoursInstant
Data transfer errorsFrequentZero
Customer responsivenessLowVery high

Take action with polly

Don't let your survey data sit idle. Accelerate your decision-making with AI.

Extract entities from Polly surveys automatically

Next use case