Turn abandoned carts into sales via SMS with Mobivate
Swiftask detects abandoned carts and instantly triggers a personalized SMS follow-up via Mobivate. Never miss an opportunity again.
Result:
Boost your e-commerce conversion rate with an automated, relevant, and immediate recovery strategy.
AI Agents
mobivate
Connector mobivate · Secure OAuth 2.0
Lack of reactivity is killing your e-commerce sales
A visitor adds items to their cart but leaves without purchasing. Without immediate action, this prospect is lost. Email follow-ups often get buried in crowded inboxes, drastically reducing your conversion chances.
Main negative impacts:
High abandonment rate
Without targeted and timely follow-up, a large portion of your qualified traffic never returns to complete their purchase.
Ineffective email dependence
Open rates for email follow-ups are stagnating, making your marketing efforts costly and inefficient.
Direct revenue loss
Every abandoned cart represents immediate lost revenue that you cannot afford to ignore.
Swiftask integrates with your site to identify abandonments in real-time and instructs Mobivate to send a personalized SMS follow-up. The SMS channel ensures maximum visibility and quick customer action.
BEFORE / AFTER
What changes with Swiftask
Manual management or isolated emails
You send a generic email after 24 hours. The customer has already forgotten their cart or bought from a competitor. The conversion rate is marginal.
Swiftask + Mobivate automation
The customer receives a personalized SMS 30 minutes after abandonment, potentially including a targeted offer. The click-through rate is 5 to 10 times higher than email.
Launch your recovery workflow in 4 steps
1
STEP 1 : Define the abandonment trigger
Configure in Swiftask the delay after which a cart is considered abandoned (e.g., 30 minutes).
2
STEP 2 : Set up your AI recovery agent
The agent drafts an engaging SMS, including the customer's name and the abandoned products, for maximum personalization.
3
STEP 3 : Connect your Mobivate account
Integrate the Mobivate API into Swiftask to enable automatic SMS delivery to your contact list.
4
STEP 4 : Activate and monitor
Launch the automation and track performance directly from your Swiftask interface.
Intelligent and personalized follow-ups
The AI agent analyzes the cart content, past customer behavior, and time of day to adjust the tone and offer of the SMS message.
- Target connector: The agent performs the right actions in mobivate based on event context.
- Automated actions: Automatic SMS sending via Mobivate, inclusion of dynamic cart links, message personalization based on customer profile, intelligent follow-up scheduling.
- Native governance: All sends are centralized for precise ROI tracking of your recovery campaigns.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-mobivate@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why choose this duo for your e-commerce
Exceptional open rates
SMS boasts an open rate of over 95%, ensuring your follow-up is seen.
Increased average order value
AI personalization allows you to propose messages that encourage not just finishing the purchase, but adding complementary products.
Drastic time savings
Automation allows for immediate follow-up, where manual or email methods take hours.
Operational simplicity
Once configured, the system runs on its own. No more manual recovery management.
Full scalability
Whether you have 10 or 10,000 abandoned carts per day, the system handles each case with equal efficiency.
Reliability and data compliance
Swiftask applies enterprise-grade security standards for your mobivate automations.
- GDPR compliant handling: Contact data is processed with secure protocols, respecting all marketing consent.
- Robust API integration: The connection between Swiftask and Mobivate is encrypted to ensure your campaign integrity.
- Full audit logs: Every send is tracked, allowing you to analyze the success and failures of your campaigns.
- Full control: You maintain control over sending rules and can disable automation instantly.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Measurable impact on your revenue
| Metric | Before | After |
|---|---|---|
| Open rate | 20% (Email) | 98% (SMS) |
| Sales recovery | Low | +15-25% conversion |
| Management time | Manual / Weekly | 0 minutes / Automated |
| Customer reactivity | Slow | Instant |
Take action with mobivate
Boost your e-commerce conversion rate with an automated, relevant, and immediate recovery strategy.