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Turn abandoned carts into sales via SMS with Mobivate

Swiftask detects abandoned carts and instantly triggers a personalized SMS follow-up via Mobivate. Never miss an opportunity again.

Result:

Boost your e-commerce conversion rate with an automated, relevant, and immediate recovery strategy.

Lack of reactivity is killing your e-commerce sales

A visitor adds items to their cart but leaves without purchasing. Without immediate action, this prospect is lost. Email follow-ups often get buried in crowded inboxes, drastically reducing your conversion chances.

Main negative impacts:

  • High abandonment rate: Without targeted and timely follow-up, a large portion of your qualified traffic never returns to complete their purchase.
  • Ineffective email dependence: Open rates for email follow-ups are stagnating, making your marketing efforts costly and inefficient.
  • Direct revenue loss: Every abandoned cart represents immediate lost revenue that you cannot afford to ignore.

Swiftask integrates with your site to identify abandonments in real-time and instructs Mobivate to send a personalized SMS follow-up. The SMS channel ensures maximum visibility and quick customer action.

BEFORE / AFTER

What changes with Swiftask

Manual management or isolated emails

You send a generic email after 24 hours. The customer has already forgotten their cart or bought from a competitor. The conversion rate is marginal.

Swiftask + Mobivate automation

The customer receives a personalized SMS 30 minutes after abandonment, potentially including a targeted offer. The click-through rate is 5 to 10 times higher than email.

Launch your recovery workflow in 4 steps

STEP 1 : Define the abandonment trigger

Configure in Swiftask the delay after which a cart is considered abandoned (e.g., 30 minutes).

STEP 2 : Set up your AI recovery agent

The agent drafts an engaging SMS, including the customer's name and the abandoned products, for maximum personalization.

STEP 3 : Connect your Mobivate account

Integrate the Mobivate API into Swiftask to enable automatic SMS delivery to your contact list.

STEP 4 : Activate and monitor

Launch the automation and track performance directly from your Swiftask interface.

Intelligent and personalized follow-ups

The AI agent analyzes the cart content, past customer behavior, and time of day to adjust the tone and offer of the SMS message.

  • Target connector: The agent performs the right actions in mobivate based on event context.
  • Automated actions: Automatic SMS sending via Mobivate, inclusion of dynamic cart links, message personalization based on customer profile, intelligent follow-up scheduling.
  • Native governance: All sends are centralized for precise ROI tracking of your recovery campaigns.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-mobivate@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Why choose this duo for your e-commerce

1. Exceptional open rates

SMS boasts an open rate of over 95%, ensuring your follow-up is seen.

2. Increased average order value

AI personalization allows you to propose messages that encourage not just finishing the purchase, but adding complementary products.

3. Drastic time savings

Automation allows for immediate follow-up, where manual or email methods take hours.

4. Operational simplicity

Once configured, the system runs on its own. No more manual recovery management.

5. Full scalability

Whether you have 10 or 10,000 abandoned carts per day, the system handles each case with equal efficiency.

Reliability and data compliance

Swiftask applies enterprise-grade security standards for your mobivate automations.

  • GDPR compliant handling: Contact data is processed with secure protocols, respecting all marketing consent.
  • Robust API integration: The connection between Swiftask and Mobivate is encrypted to ensure your campaign integrity.
  • Full audit logs: Every send is tracked, allowing you to analyze the success and failures of your campaigns.
  • Full control: You maintain control over sending rules and can disable automation instantly.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Measurable impact on your revenue

MetricBeforeAfter
Open rate20% (Email)98% (SMS)
Sales recoveryLow+15-25% conversion
Management timeManual / Weekly0 minutes / Automated
Customer reactivitySlowInstant

Take action with mobivate

Boost your e-commerce conversion rate with an automated, relevant, and immediate recovery strategy.

Streamline internal communication with Mobivate and AI agents

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