Generate smart replies in mails.so with your AI agents
Swiftask integrates with mails.so to provide contextual draft replies. Write faster without sacrificing quality or personalization.
Result:
Cut your email processing time in half with AI-powered assistance.
AI Agents
mails.so
Connector mails.so · Secure OAuth 2.0
Email overload is slowing down your daily operations
Processing dozens of emails a day has become a bottleneck. Between repetitive requests and the need for personalization, your teams are losing valuable time on low-value tasks while risking long response delays.
Main negative impacts:
Excessive response time
The accumulation of pending emails degrades customer satisfaction and slows down sales or support processes.
Cognitive exhaustion
Writing similar messages all day tires teams and increases the risk of attention-related errors.
Inconsistent brand voice
Without assistance, each employee responds with their own style, diluting the company's brand image.
Swiftask analyzes the content of your emails in mails.so and generates relevant reply suggestions. You validate, adjust if needed, and send — you stay in control.
BEFORE / AFTER
What changes with Swiftask
Manual processing
You receive an email, read it, think about the response, type the text, check attachments, and send. Repeat this 50 times a day.
Swiftask AI assistance
You open your email in mails.so. Swiftask has already prepared a contextual response based on history and your instructions. You review, adjust a detail, and click send.
Activate your AI replies in four steps
1
STEP 1 : Connect your mails.so account
Integrate Swiftask with your mails.so environment in a few clicks via our secure connector.
2
STEP 2 : Configure your agent's guidelines
Define the tone, language, and response rules your agent must follow during analysis.
3
STEP 3 : Let AI analyze your messages
Swiftask scans incoming emails and automatically prepares draft responses in your mails.so interface.
4
STEP 4 : Validate and send
Review the suggestions, personalize them if necessary, and send your replies in a single click.
Advanced features for your emails
Your AI agent understands the sender's intent, the historical context of the conversation, and company-specific information to formulate a tailored response.
- Target connector: The agent performs the right actions in mails.so based on event context.
- Automated actions: Contextual draft generation, attachment suggestions, automatic tone adaptation (formal/casual), summary of previous exchanges, urgency detection.
- Native governance: Swiftask does not replace the human: every reply is offered as an editable draft within mails.so.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-mails.so@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why adopt this solution
Increased reactivity
Respond to critical requests in seconds with ready-to-use suggestions.
Consistent quality
Maintain a consistent editorial line across all your outgoing communications.
Productivity boost
Eliminate writer's block and focus your energy on complex cases.
Continuous learning
The agent refines itself with your validations to offer increasingly precise responses.
Data security
Your data remains protected and processed according to the strictest compliance standards.
Privacy and control
Swiftask applies enterprise-grade security standards for your mails.so automations.
- Full human control: No email is sent automatically without your prior validation.
- GDPR compliance: Data processing is secure and respects European standards.
- Access management: Define precisely who can use AI assistance within your team.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your key metrics
| Metric | Before | After |
|---|---|---|
| Writing time | 5-10 min/email | 1-2 min/email |
| Volume processed | Based on fatigue | Consistent and high |
| Response time | Several hours | Under one hour |
Take action with mails.so
Cut your email processing time in half with AI-powered assistance.