Enhance your loyalty programs with InMobile and AI
Swiftask connects your AI agents to InMobile. Send personalized SMS offers at the right moment, with zero manual effort.
Result:
Boost your customer retention rates through highly targeted, automated communications.
AI Agents
inmobile
Connector inmobile · Secure OAuth 2.0
Manual loyalty management slows down your growth
Managing a loyalty program manually is a logistical challenge. Segmenting customers, drafting messages, scheduling sends: these repetitive tasks prevent you from focusing on your retention strategy.
Main negative impacts:
Low engagement from generic messages
Without AI, personalization is limited. Customers receive irrelevant offers, reducing the impact of your campaigns.
Slow reaction times
The cycle between analyzing customer behavior and sending the offer is too long to capture conversion opportunities.
High operational costs
The accumulation of manual tasks for managing mailing lists and SMS decreases your program's profitability.
Swiftask automates your InMobile communications. Our AI agents analyze your customer data and trigger personalized SMS sends, ensuring maximum relevance.
BEFORE / AFTER
What changes with Swiftask
Without Swiftask
A marketing team manually extracts data from a CRM, segments customers, creates a static message in InMobile, and schedules the send. The process takes hours and lacks responsiveness to recent customer actions.
With Swiftask + InMobile
As soon as a customer hits a loyalty threshold or shows specific buying behavior, the Swiftask AI agent generates a personalized message and sends it instantly via InMobile.
Deploy your loyalty agent in 4 steps
1
STEP 1 : Setup: Create your AI agent
Define your agent's goals in Swiftask: rewards, re-engagement, or birthdays. No programming required.
2
STEP 2 : Connect: InMobile integration
Link your InMobile account to Swiftask. The secure connection allows the agent to send SMS directly through your lists.
3
STEP 3 : Logic: Set automation triggers
Configure business rules: purchase, inactivity duration, or referrals. The agent monitors these events continuously.
4
STEP 4 : Control: Performance monitoring
Track campaign effectiveness from the Swiftask dashboard. Adjust messages in real-time to optimize ROI.
Advanced features for your SMS
The agent analyzes customer lifecycle, purchase history, and recent behavior to personalize every sent message.
- Target connector: The agent performs the right actions in inmobile based on event context.
- Automated actions: Send personalized SMS via InMobile. Dynamic mailing list segmentation. Webhook-based automation. Multilingual support for your international customers.
- Native governance: All interactions are centralized in Swiftask for total visibility into your loyalty program engagement.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-inmobile@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Strategic benefits of automation
Personalization at scale
Every customer receives a unique and relevant message, drastically increasing conversion rates.
Real-time reactivity
Seize every loyalty opportunity as soon as the customer interacts with your brand.
Optimized resources
Free your marketing team from manual SMS routing tasks to focus on strategy.
Data governance
Keep total control over your communications and ensure sending compliance.
No-code scalability
Grow your loyalty programs without relying on external technical resources.
Security and reliability
Swiftask applies enterprise-grade security standards for your inmobile automations.
- Secure InMobile authentication: The connection uses secure APIs to ensure the integrity of your customer data.
- Granular access control: Control who can configure agents and access sent message logs.
- GDPR compliance: Ensure full traceability of your SMS sends to meet regulatory requirements.
- Robust infrastructure: Swiftask ensures high availability for your automations, guaranteeing your messages are always sent on time.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Measurable impact on retention
| Metric | Before | After |
|---|---|---|
| Campaign setup time | Several days | A few minutes |
| Personalization rate | Low (mass mailing) | High (individual) |
| Segment management | Manual and static | Automatic and dynamic |
| Cost per campaign | High (labor time) | Reduced (automation) |
Take action with inmobile
Boost your customer retention rates through highly targeted, automated communications.