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Automate customer recovery SMS campaigns with InMobile

Swiftask connects your AI agents to InMobile to automate your recovery campaigns. Recover lost sales and re-engage customers without manual effort.

Result:

Significantly boost conversion rates by sending the right message, to the right customer, at the perfect time.

The hidden cost of missed sales opportunities

An abandoned cart or an inactive customer represents a direct revenue loss. Without an automated recovery system, these opportunities vanish due to lack of speed. Marketing teams cannot manually personalize every recovery message, leading to generic, low-performance outreach.

Main negative impacts:

  • Declining conversion rates: The lack of immediate follow-up after a cart abandonment drastically reduces the chances of closing the sale.
  • Operational time drain: Manually managing lists of customers to recover is tedious, expensive, and prone to human error.
  • Ineffective generic messaging: Impersonal mass campaigns ignore customer context, reducing engagement and the overall effectiveness of recoveries.

Swiftask automates your recoveries via InMobile. Our AI agents analyze customer behavior and trigger personalized SMS in real time, turning abandoned carts into successful sales.

BEFORE / AFTER

What changes with Swiftask

Manual recovery management

A sales team identifies abandoned carts once a day. They prepare a list, write a standard message, and send it. By the time the recovery is sent, the customer has already bought elsewhere or lost interest.

Smart recovery with Swiftask

As soon as a cart is abandoned, the Swiftask AI agent detects the event. It generates a personalized SMS message and sends it via InMobile in real time. The customer receives a relevant incentive at the exact moment they are most likely to convert.

Deploy your SMS strategy in 4 phases

STEP 1 : Setup your recovery agent

Define in Swiftask the trigger criteria (e.g., cart abandoned for 1 hour) and the tone of the message.

STEP 2 : Connect your InMobile account

Integrate your InMobile API credentials into Swiftask to enable secure SMS sending.

STEP 3 : Personalize content with AI

The agent uses customer data to personalize the message (name, product, specific discount) for maximum impact.

STEP 4 : Launch and optimize

Activate the workflow. Track conversion performance and adjust scenarios directly from Swiftask.

Advanced features for your SMS

The agent evaluates context: purchase history, cart value, and past behavior to adjust the SMS content.

  • Target connector: The agent performs the right actions in inmobile based on event context.
  • Automated actions: Send transactional SMS, personalized recoveries, re-engagement messages for inactive customers, product availability alerts.
  • Native governance: Every dispatch is tracked for precise analysis of your SMS campaign ROI.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-inmobile@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Strategic benefits for your growth

1. Optimized recovery

Turn losses into revenue through immediate responsiveness.

2. Large-scale personalization

Every customer receives a unique message generated by AI.

3. InMobile performance

Leverage the reliability of the InMobile network for your critical communications.

4. No-code agility

Modify your recovery scenarios in just a few clicks.

5. Comprehensive tracking

View the performance of every campaign in real time.

Security and data protection

Swiftask applies enterprise-grade security standards for your inmobile automations.

  • Secure InMobile API: Use of encryption standards for all your communications.
  • GDPR compliance: Strict management of customer consents and data.
  • Audit and Logs: Complete history of dispatches for total transparency.
  • Data isolation: Each workspace is isolated to ensure confidentiality.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Impact on your key metrics

MetricBeforeAfter
Recovery rateLow (manual)Significant increase
Recovery timeSeveral hoursInstant
Acquisition costHighReduced via retention
Human effortTime-consuming0 (Fully automated)

Take action with inmobile

Significantly boost conversion rates by sending the right message, to the right customer, at the perfect time.

Reliable OTP verification with InMobile

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