24/7 HR support with your own AI agents
Swiftask syncs your AI agents with HR Cloud. Your employees get immediate answers on leave, payslips, or benefits, without bothering your HR team.
Result:
Delegate repetitive queries to AI. Let your HR experts focus on people and strategy.
AI Agents
hr cloud
Connector hr cloud · Secure OAuth 2.0
The burden of repetitive HR queries
Every day, your HR team wastes valuable time answering the same questions: 'How many leave days do I have left?', 'Where is my payslip?'. This constant stream of simple requests hurts HR productivity and frustrates employees waiting for answers.
Main negative impacts:
Lost time on basic tasks
HR experts become call centers, spending time on data already available in HR Cloud.
Employee frustration
Human response delays create bottlenecks that impact the overall employee experience.
Risk of inconsistency
Manual handling of requests increases the risk of inconsistent HR information transmission.
Swiftask deploys an autonomous AI agent that queries HR Cloud in real-time. It handles employee requests instantly, securely, and only escalates complex cases to humans.
BEFORE / AFTER
What changes with Swiftask
Traditional HR support management
An employee emails or calls HR for a simple question. The HR staff must manually check HR Cloud, verify the data, then reply. The employee waits hours or days.
Augmented support with Swiftask + HR Cloud
The employee asks their question via Teams or Slack. The Swiftask agent instantly checks HR Cloud, analyzes context, and provides the precise answer in seconds, 24/7.
Deploy your HR assistant in four phases
1
STEP 1 : Secure connection to HR Cloud
Authorize Swiftask to access your HR Cloud data via a certified and secure integration.
2
STEP 2 : Set up HR knowledge base
Import your internal policies and FAQs so the agent understands your company's context.
3
STEP 3 : Define access rights
Configure strict security rules to ensure each employee only accesses their own personal data.
4
STEP 4 : Launch intelligent support
Activate the agent on your internal communication channels to automate ticket resolution.
Capabilities of your intelligent HR assistant
The agent analyzes the employee's intent, cross-references with HR Cloud data, and checks HR policies to formulate a personalized answer.
- Target connector: The agent performs the right actions in hr cloud based on event context.
- Automated actions: Check leave balances. Access payslips. Update contact info. Explain benefits. Escalate complex requests to an HR ticket.
- Native governance: All interactions are archived to ensure compliance and continuously improve the knowledge base.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-hr-cloud@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Benefits for your organization
Dramatically increased HR productivity
Eliminate repetitive tasks, allowing HR to focus on high-value projects.
Improved employee experience
Instant, accurate answers available at any time, boosting employee satisfaction.
Security and privacy
Access strictly limited to personal data based on roles, GDPR compliant.
Effortless scalability
The AI handles 10 or 10,000 simultaneous requests without needing additional hiring.
Actionable insights
Analyze trends in questions asked to identify friction points in your HR policies.
HR data security
Swiftask applies enterprise-grade security standards for your hr cloud automations.
- End-to-end encryption: All communications between Swiftask and HR Cloud are encrypted.
- Strict permission management: The agent strictly respects the access rights defined in your HR system.
- GDPR compliance: Hosting and data processing compliant with European data protection requirements.
- Continuous audit: Full activity logs for complete traceability of employee data access.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
HR performance indicators
| Metric | Before | After |
|---|---|---|
| Average response time | 24h - 48h | Under 5 seconds |
| Manual ticket volume | 100% | Under 20% (escalations only) |
| Employee satisfaction | Variable | Consistently rising |
| Processing cost | High (human time) | Drastically reduced |
Take action with hr cloud
Delegate repetitive queries to AI. Let your HR experts focus on people and strategy.