Pricing

Supercharge support with the Helpwise AI connector

Revolutionize your ticketing system by automating your workflows. The Helpwise AI connector allows your intelligent agent to analyze, categorize, and respond to customers instantly. Save valuable time by eliminating repetitive support tasks.

🔌 Triggers
How to access the agent

Incoming email

agent-slug@swiftask.ai

Webhook

Trigger via API

Swiftask chat

Conversational interface

Widget / Chatbot

Embedded on your website

Attached LLMs

Gemini

Claude

Mistral

OpenAI

AI Agents

Connector helpwise · Secure OAuth 2.0

⚡ Actions
What the agent can do

Smart automated responses

The AI drafts response suggestions based on your internal knowledge base. Reduce response time by 60%.

Automated ticket tagging

Automatically categorize and tag incoming tickets based on content and urgency. Optimized workflow organization.

Customer sentiment analysis

Detect high-tension tickets and prioritize them for human agents. Improved CSAT scores.

Intelligent ticket routing

Assign tickets to the right agents based on skills identified by the AI. Faster resolution for complex issues.

Knowledge base enrichment

Summarize resolved tickets to automatically update your FAQ. Enhanced customer self-service.

Instant multilingual support

Translate and reply to tickets in your customers' native languages seamlessly. Facilitated international expansion.

Anomaly detection

Identify unusual spikes in incidents to alert your technical teams. Proactive outage response.

Resolution validation

Verify if the ticket is fully resolved before automated archiving. No ticket left behind.

3,000+ integrations available

They trusted us

Concrete results

500+

Companies using Swiftask

productivity increase

3000+

Integrations available

Seamless setup : Get started with Helpwise AI

Deploy AI across your organization in a few simple steps

Create your Swiftask AI Agent

Select the AI model optimized for customer support within your Swiftask dashboard.

Link Helpwise in minutes

Connect your Helpwise inboxes securely using our intuitive no-code interface.

Deploy your automation

Define triggers to have the AI handle incoming tickets based on your specific priorities.

Now is the right time to start

Ready to transform your support? Start your 7-day trial with Swiftask.

Use cases : Automate your customer service

Unlock the full potential of your Helpwise platform by leveraging artificial intelligence to streamline your business processes.

Smart automated responses

The AI drafts response suggestions based on your internal knowledge base. Reduce response time by 60%.

Automated ticket tagging

Automatically categorize and tag incoming tickets based on content and urgency. Optimized workflow organization.

Customer sentiment analysis

Detect high-tension tickets and prioritize them for human agents. Improved CSAT scores.

Intelligent ticket routing

Assign tickets to the right agents based on skills identified by the AI. Faster resolution for complex issues.

Knowledge base enrichment

Summarize resolved tickets to automatically update your FAQ. Enhanced customer self-service.

Instant multilingual support

Translate and reply to tickets in your customers' native languages seamlessly. Facilitated international expansion.

Anomaly detection

Identify unusual spikes in incidents to alert your technical teams. Proactive outage response.

Resolution validation

Verify if the ticket is fully resolved before automated archiving. No ticket left behind.

Frequently Asked Questions

Is my Helpwise data secure?+

Yes, Swiftask uses industry-standard encryption protocols to process your Helpwise data.

Can I maintain human control?+

Absolutely, the AI works in a 'Human-in-the-loop' mode, you retain full control over all sent responses.

How to handle AI errors?+

Our systems include validation and supervision mechanisms to minimize processing errors.

Is the system scalable?+

Yes, our infrastructure automatically scales to handle your growing volume of support tickets.

Is integration easy?+

Integration is code-free via our native Helpwise connector in just a few minutes.

What is the cost impact?+

Automation drastically reduces the cost per ticket by increasing agent productivity.

Ready to automate your helpwise connector?

Ready to transform your support? Start your 7-day trial with Swiftask.

Swiftask Platform

Web

Accessible from all your browsers

Chrome

Desktop

Native app for Mac & Windows

Windows

macOS

Mobile

Native iOS & Android apps

Play Store

App Store

▶

AI Agents

▶

Your workflows

Automate

No-code automation

Incoming email -> Agent replies

Form -> CRM updated

Schedule

Plan recurring tasks 24/7

Daily report at 9 AM

Weekly watch

Connect

Link your tools in a few clicks

Gmail + Slack + Canvas

+3000 integrations