• Pricing
Book a demo

Diagnose network issues with AI-powered traceroutes

Swiftask connects your AI agents to Globalping. Run instant traceroute tests from anywhere in the world to isolate network incidents.

Result:

Cut your MTTR (Mean Time To Repair) by identifying routing failures in seconds, without complex manual configuration.

Network incidents are costly to analyze

When an application slows down or becomes unreachable, IT teams waste precious time isolating the cause: is it the server, the CDN, or an intermediate hop? Manual diagnostic methods are slow and fragmented.

Main negative impacts:

  • Longer resolution times: Manual diagnostics require hopping between tools. Every minute spent isolating the problematic hop is a minute of downtime.
  • Limited geographic visibility: Testing from a single location doesn't reflect global user experience. Regional issues remain hidden.
  • SRE team burnout: Engineers are tied up running repetitive tests instead of focusing on infrastructure optimization.

Swiftask automates your traceroutes via Globalping. As soon as an alert is detected, your AI agent triggers a network test from relevant points of presence and analyzes the results for you.

BEFORE / AFTER

What changes with Swiftask

Traditional troubleshooting

A customer reports slowness. The engineer opens a terminal, runs a traceroute from their workstation, compares results, then tries to replicate from another server. The process takes 20 minutes.

Troubleshooting with Swiftask + Globalping

The AI agent receives the alert. It automatically executes Globalping tests from 5 key regions. It compares routes, detects the faulty hop, and sends the final report to your incident management channel.

Automate your network tests in 4 steps

STEP 1 : Define your trigger conditions

Configure Swiftask to monitor your webhooks or monitoring alerts. Define latency thresholds that trigger a traceroute.

STEP 2 : Integrate Globalping as your execution tool

Enable the Globalping connector in Swiftask. No agent installation on your servers is required.

STEP 3 : Configure test parameters

Choose geographic zones or target ASNs for your traceroutes. The AI agent handles the test structure.

STEP 4 : Analyze and receive alerts

The agent processes raw data and sends you an actionable summary. You immediately know which hop is responsible for packet loss.

Intelligent diagnostic capabilities

The AI agent interprets Globalping results: hop-by-hop latency, packet loss, BGP routing changes, and international connectivity anomalies.

  • Target connector: The agent performs the right actions in globalping based on event context.
  • Automated actions: Multi-region traceroute execution. Comparative route analysis. Automatic alerting on deviation. Test history for trend analysis.
  • Native governance: Swiftask centralizes results, allowing for direct correlation between application incidents and network failures.

Each action is contextualized and executed automatically at the right time.

Each Swiftask agent uses a dedicated identity (e.g. agent-globalping@swiftask.ai ). You keep full visibility on every action and every sent message.

Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.

Why automate your traceroutes

1. Drastic MTTR reduction

Identify the source of a network issue in under a minute, with no human intervention.

2. Immediate global coverage

Test your connectivity from anywhere in the Globalping network, simulating real user traffic.

3. Proactive analysis

Detect service degradation before users complain, thanks to regular automated tests.

4. Automated documentation

Every test is archived. You have factual proof for your network service providers.

5. Unified workflow

Integrate diagnostics into your existing tools (Slack, Jira, PagerDuty) via Swiftask.

Reliability and security

Swiftask applies enterprise-grade security standards for your globalping automations.

  • Secure API access: Communication between Swiftask and Globalping is encrypted and authenticated.
  • Full audit log: Every command launched by the AI is logged, ensuring complete transparency of tests performed.

To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.

RESULTS

Operational performance

MetricBeforeAfter
Incident isolation time20+ minutesUnder 60 seconds
Network visibilityLocal onlyGlobal (100+ points of presence)
SRE workloadManual and repetitiveFully automated

Take action with globalping

Cut your MTTR (Mean Time To Repair) by identifying routing failures in seconds, without complex manual configuration.

Proactive network alerting: detect and react instantly

Next use case