Swiftask connects your AI agents to Fidel API. Deliver instant, personalized rewards to your customers as soon as they make a purchase, with zero friction.
Result:
Boost customer retention with responsive loyalty programs, managed automatically by your AI agents.
Manual loyalty programs hinder customer engagement
Traditional loyalty programs often require effort from customers (scanning receipts, dedicated apps, promo codes). This slow process reduces engagement and limits the capture of real transactional data.
Main negative impacts:
Swiftask uses Fidel API to detect transactions in real time. Your AI agents automatically trigger the reward as soon as the purchase is validated, creating a seamless and instant experience.
BEFORE / AFTER
What changes with Swiftask
The classic customer journey
The customer buys, must scan their receipt in an app, wait for manual validation by the marketing team, then receive their reward days later.
Automation with Swiftask + Fidel API
The customer pays with their card. Fidel API detects the transaction, Swiftask processes the information and instantly credits the customer's loyalty account.
Set up your reward engine in 4 steps
STEP 1 : Configure your Swiftask agent
Create a dedicated transaction-tracking agent in Swiftask without writing a single line of code.
STEP 2 : Connect your Fidel API account
Integrate your Fidel API keys into Swiftask to enable secure reading of transaction events.
STEP 3 : Define reward rules
Configure the conditions (amount, category, location) that trigger automatic points or benefit attribution.
STEP 4 : Launch and optimize
Activate the workflow. Your customers receive rewards automatically as soon as criteria are met.
Advanced features for your loyalty programs
The agent analyzes transaction data transmitted by Fidel API to customize offers in real time.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-fidel-api@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Strategic benefits for your brand
1. Instant rewards
Create immediate customer satisfaction through seamless, automated delivery.
2. Zero user friction
The reward is automatic; the customer has no extra action to perform.
3. Precise transactional data
Get a clear view of actual buying behaviors to refine your marketing strategies.
4. No-code scalability
Adapt your loyalty rules on the fly without relying on technical teams.
5. Bank-grade security
Fidel API ensures secure and compliant payment data handling.
Data security and compliance
Swiftask applies enterprise-grade security standards for your fidel api automations.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your performance
| Metric | Before | After |
|---|---|---|
| Reward delay | Several days (manual) | Instant (automated) |
| Participation rate | Low (friction) | High (automatic) |
| Operational load | High (manual verification) | Zero (100% automated) |
| Data accuracy | Declarative (errors) | Transactional (certified) |
Take action with fidel api
Boost customer retention with responsive loyalty programs, managed automatically by your AI agents.