Swiftask triggers your order ticket printing on Expedy thermal printers instantly. Eliminate manual data entry errors and kitchen oversights.
Result:
Speed up service and ensure accurate order fulfillment with effortless automation.
Manual ticket management slows down your operations
In the restaurant and retail industry, every second counts. Manual entry of orders for printing leads to errors, wasted time, and disorganization in preparation areas.
Main negative impacts:
Swiftask automates the dispatch of your orders to Expedy printers. As soon as an order is validated, your AI agent generates the ticket and triggers printing automatically.
BEFORE / AFTER
What changes with Swiftask
Manual management
Staff receives a digital order, must validate it, open it in software, click print, and verify the ticket is produced. If the printer is busy or the software is closed, the order is delayed.
Swiftask + Expedy automation
The order arrives in Swiftask. The AI agent instantly formats the data and sends the print command to the configured Expedy printer. The ticket is ready in the kitchen before the client finishes their transaction.
Deploy your printing workflow in 4 steps
STEP 1 : Configure Swiftask agent
Define business rules in Swiftask to identify orders requiring printing.
STEP 2 : Integrate Expedy connector
Connect your Expedy account to Swiftask using your printer's secure credentials.
STEP 3 : Define ticket format
Customize your ticket template: logo, order details, promotional messages, everything is adjustable.
STEP 4 : Automate triggering
Link printing to your order events (e.g., payment validated) for immediate execution.
Integration key features
The agent processes order data in real time, checks printer availability, and manages print queues.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-expedy@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Major operational benefits
1. Faster service
Drastic reduction in time between order and preparation.
2. Zero entry errors
The ticket contains exactly what the customer ordered, with no human intervention.
3. Multi-site management
Manage printing across multiple locations from a single interface.
4. Increased reliability
Robust system that handles print queues even during intense traffic.
5. Marketing personalization
Automatically add messages or special offers to every ticket.
Security and data compliance
Swiftask applies enterprise-grade security standards for your expedy automations.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Production workflow performance
| Metric | Before | After |
|---|---|---|
| Processing time | Minutes (manual) | Seconds (automated) |
| Order error rate | High | Near 0 |
| Team productivity | Focused on entry | Focused on prep |
Take action with expedy
Speed up service and ensure accurate order fulfillment with effortless automation.