Broadcast your internal alerts via SMS with Esendex
Swiftask connects your systems to Esendex to automate your internal communications. Ensure immediate reading of critical messages, anywhere and anytime.
Result:
Guarantee the receipt of your important messages. Avoid email noise and messaging app overload.
AI Agents
esendex
Connector esendex · Secure OAuth 2.0
The saturation of traditional digital channels
Critical alerts often get lost in the constant flow of emails or collaborative messaging tools. When information is urgent (system failure, schedule change, security emergency), the reading rate of traditional tools is insufficient.
Main negative impacts:
Critical reading delay
An urgent email can remain unread for hours. In an emergency, every minute counts.
Information overload
Your employees are overwhelmed. Important notifications are drowned in daily noise.
Lack of delivery guarantee
Messaging tools require constant connection. In case of network failure, teams are isolated.
Swiftask automates SMS sending via Esendex for your internal communications. You target the right people with the right message, instantly, regardless of their presence on collaborative tools.
BEFORE / AFTER
What changes with Swiftask
Traditional internal communication
An incident occurs. The IT team sends an email to the entire company. 30% of employees see it immediately, 50% within the hour, the rest the next day. Reactivity is fragmented, the incident impact worsens.
With Swiftask + Esendex
The incident is detected. Your Swiftask agent automatically triggers an SMS alert via Esendex to the relevant groups. The message is read in under 3 minutes by 95% of recipients. Corrective action is launched immediately.
Setting up your SMS alerts in 4 steps
1
STEP 1 : Workflow definition
Identify critical events in Swiftask that require immediate communication.
2
STEP 2 : Esendex connection
Integrate your Esendex credentials into Swiftask to authorize SMS sending from your agents.
3
STEP 3 : Message configuration
Draft dynamic SMS templates, including necessary variables (alert name, time, urgency).
4
STEP 4 : Activation and testing
Activate the trigger and verify receipt on your test devices.
SMS communication capabilities
The agent analyzes the event's urgency and selects appropriate Esendex contact lists based on business context.
- Target connector: The agent performs the right actions in esendex based on event context.
- Automated actions: Emergency SMS sending. Scheduled notifications. Dynamic content personalization. Mailing list management. Centralized sent history.
- Native governance: Swiftask ensures clean management of your contacts and SMS templates, facilitating compliance and maintenance.
Each action is contextualized and executed automatically at the right time.
Each Swiftask agent uses a dedicated identity (e.g. agent-esendex@swiftask.ai ). You keep full visibility on every action and every sent message.
Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.
Why choose SMS for internal use
Unmatched reading rate
SMS is the most direct channel, with an open rate of over 95% within minutes.
Technological independence
No specific app or internet connection is required to receive the alert.
Effortless automation
No need to manually draft alerts during incidents; the AI handles it.
Reduced response time
Fast reading drastically reduces operational response time.
Full control
Manage your lists and messages from the Swiftask interface autonomously.
Security and data management
Swiftask applies enterprise-grade security standards for your esendex automations.
- GDPR compliance: Secure management of phone numbers and contact data.
- API authentication: Secure connection between Swiftask and Esendex via dedicated API.
- Sending traceability: Each SMS is logged in Swiftask for a complete audit.
- Access control: Strict permission management to create and edit SMS alerts.
To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.
RESULTS
Impact on your internal reactivity
| Metric | Before | After |
|---|---|---|
| Alert open rate | 30-50% (Email) | > 95% (SMS) |
| Average reading time | Several hours | Under 3 minutes |
| Human intervention | Manual and repetitive | 0% (Automated) |
| Transmission reliability | Network/app dependent | Global mobile network |
Take action with esendex
Guarantee the receipt of your important messages. Avoid email noise and messaging app overload.